Work experience

• Program Director - Strategic Accounts Cloud & Service Providers

  Schneider Electric

  2015.01-Current

  (11 years)

  18 Jahre 5 Monate (10 Jahre 4 Monate) • Resolving operational issues across various global customer accounts • COO within customer account teams: building and leading global account teams, managing escalations across quality, execution and supply chain • Lead for global execution for strategic cloud and data center customers • Partner with Global Account Managers to define and implement annual customer strategies • Organizing and preparing workshops and initiatives with stakeholders • Scaling customer business from €30M to €300M+ via standardized solution designs • Developing playbooks and guidelines to streamline collaboration and execution
• Solution Architect Programs & Talent Manager

  Marktheidenfeld

  2013.08-2015.09

  (2 years)

  (2 Jahre 2 Monate) • Designing and leading the global Solution Architect Program across all Schneider Electric business units • Building a community of 500+ technical experts • Defining global competency profiles, roles and grading systems • Implemented training, assessments and knowledge sharing platforms Program Manager for Global Pre-Sales Technical Expert Community inside Schneider Electric for Cross Business Unit Solution Architects. The scope of the program is for all Solution Architects in Schneider Electric to qualify them, create their communities and recognize them inside and outside of Schneider Electric as the Solution Expert for their Segment and work as the trusted technical Advisor for our Customers. The community includes more than 500 Experts and Supporter. Some responsibilities of the role: Deploying a global cross cultural community program for Technical Pre-Sales Segment & Solution Experts Define a global competency profile, Job role and grading for the Solution Architects as the Segment & Solution Experts inside Schneider Electric Deploy a process to review and ensure the usage of the role profile inside Schneider Electric Define and develop a global training & certification program with internal and external partners Identify the Segment & Solution Experts inside Schneider Electric and track their development Define and develop a global assessment process for the Solution Experts for internal nomination and external hiring/recruiting Track global Schneider Electric development targets for the dedicated population Create and animate regular monthly community Web Seminars to improve cross segment knowledge Animate and develop the community to share best practice expertise and support each other inside the global cross cultural environment Support HR and Segment management on workforce planning and development planning Define global KPIs for the defined roles
• Director ADE & SAE Programs

  Seligenstadt / Marktheidenfeld

  2011.09-2013.08

  (2 years)

  • Leading a global community of 350+ application engineers in OEM markets • Facilitating monthly business reviews to identify growth opportunities • Strengthening collaboration and ensuring technical excellence by providing training materials, success stories, and implementing a “lessons learned”- program Program Director of a global technical community to qualify, lead & support Application Engineers specialized on Machine Builder OEM Market. The Program includes around 350 Application Experts (Packaging, HVAC&R,Hoisting, Material Working....) and System Experts (Industry Automation Systems). Responsibilities of the role are: Lead of the Expert program within Machine Solution including direct responsibility for 3 program experts Animation up to 320 Application engineers in a Best Practices Community Supervision between country organization, Application engineers and business unit experts to solve customer problems Adaptation of the Role of the ADE (Application Design Experts) and SAE (System & Architecture Experts) in the Schneider Electric Group (TalentManagement) Definition of Application Certification & Training Monthly Business Opportunity Review with the ADE Country & SAE managers Organization and management of Machine Solution events for the expert community
• Hoisting Expert

  Seligenstadt

  2010.04-2011.09

  (a year)

  (1 Jahr 6 Monate) Team leader of the Hoisting Application & Development Team inside the OEM group of Schneider Electric. Managed development projects with 2-3 German and 3-5 Indian Developers/ Programmers. Including Marketing definition, defining technical solution, documentation and organizing the verification and validation. Managing the development schedule and supporting the overall Solution Project Management in preparing the project plans. Managing resources for field service support for Hoisting Application Experts and pilot projects all over the world. Managing the online and direct Level 3 Application Support for the Hoisting Application team.
• Project Design Leader Hoisting

  Seligenstadt

  2008.04-2010.04

  (2 years)

  (2 Jahre 1 Monat) Project Design Leader for Hoisting in the Machine Solution OEM area. • Technical management of the development team in Germany, India and France up to 5 employees • Definition and development of Hoisting building blocks - Library version 2 • Definition of Hoisting TVD architectures Version 2 • Validation of Hoisting System offer Version 2
• Solution & Application Engineer

  Seligenstadt

  2007.09-2008.04

  (8 months)

  • Development in hosting (Cranes and lifting gear) • Development of Hoisting building blocks - Library Version 1 • Development of Hoisting TVD (Tested Validated Documented) architectures Version 1 • Validation of Hoisting Systhem offer Version 1