Work experience

• HR & Admin Manager - IMUS

  Impro Precision Industries Limited

  2020.01-Current

  (7 years)

  healthcare services, and trading industries - including Chinese state- owned, privately-owned, Japanese multinational, Korean-owned, and Taiwanese-owned environments. My background spans the full HR spectrum:- Payroll & benefits administration (ADP,BambooHR, 401k, Workers' Comp)- CA and multi-state employment law compliance (FMLA, CFRA, ADA, EEO)- Employee relations, investigations, and performance management- Multi-state SUI registration, business entity setup, and annual compliance filings- Immigration coordination (H-1B, L-1) in partnership with external legal counsel- HR policy development and process building from the ground up- Office relocation project management and facilities coordination What sets me apart is genuine cross-cultural fluency - not just language, but organizational culture. I'm bilingual in English and Mandarin Chinese, and have worked directly within U.S., Japanese, Korean, Chinese, and Taiwanese corporate environments throughout my career. Before transitioning to HR, I spent 8 years at Konica Minolta (Japanese multinational, Fortune 500) in Shanghai, where I developed a deep appreciation for process discipline, precision, and structured cross-functional collaboration. Most recently, I led an on-site expatriate HR program implementation in Mexico, independently developing a bilingual China-Mexico Expatriate Management Framework Handbook and delivering weekly workforce analytics to senior leadership across regions. I thrive in organizations where HR is a true business partner - where sound judgment, operational reliability, and the ability to navigate complexity across cultures are genuinely valued. Experience (6 years 5 months) operations across the U.S., Mexico, and Asia. HR Operations & Compliance * Own full-cycle HR operations including payroll processing, benefits administration (401k, Workers' Compensation), HRIS management (ADP,BambooHR), onboarding/offboarding, and employee records. * Ensure ongoing compliance with California and federal employment regulations, and wage & hour laws. * Managed multi-state HR and tax compliance including SUI registration, business entity registration, and annual report filings across multiple U.S. states. * Coordinated H-1B and L-1 visa processes in partnership with external legal counsel. * Conduct pre-employment background checks and prepare annual audit documentation. Employee Relations & HR Partnership * Manage complex employee relations matters including investigations, disciplinary actions, and terminations. * Advise management on HR policies and workforce decisions in a multicultural environment. * Support performance management cycles and compensation reviews. Office & Facilities Management * Led a company-wide office relocation project. * Oversaw establishment of multiple U.S. office locations including entity registration and compliance setup.
• HR & Payroll Coordinator

  Progress Speech & Language

  2019.11-2022.11

  (3 years)

  (3 years 1 month) children ages 1–5. Processed biweekly payroll for 20+ hourly therapists and clinical staff in compliance with California wage regulations. Managed client co-payment collection and coordinated billing-related administrative processes. Supported day-to-day HR and office operations in a fast-paced healthcare environment.
• Office Administrator

  CHTC Bus Group

  2018.08-2019.11

  (a year)

  (1 year 4 months) Served as the primary HR contact for a startup-phase U.S. office, independently establishing foundational HR administrative processes from the ground up. Managed employee onboarding/offboarding, payroll coordination, benefits administration, and employee records maintenance. Assisted with HR compliance documentation and annual audit preparation; coordinated HR communication between management, accounting, and employees.
• Marketing & Office Manager

  Cooltron Group

  2014.01-2018.07

  (5 years)

  (4 years 7 months) ; U.S. core team of 6–8, with a dedicated customer service operation in China supporting manufacturing partnerships in the Pearl River Delta. Served as a core member of the U.S. operation, managing marketing initiatives, trade show coordination, and office administration in a small, cross- functional team environment. Handled day-to-day office operations including attendance tracking, vendor coordination, and logistical support for warehouse and sales teams.
• Corporate Marketing Supervisor

  Konica Minolta Business Solutions (CHINA) Co., Ltd.

  2006.02-2013.07

  (7 years)

  (7 years 6 months) —8years in a structured, process-driven corporate environment with strong emphasis on precision, cross-functional collaboration, and operational excellence. Led a 3-person corporate marketing team within the Enterprise Marketing division, managing company-wide initiatives including annual dealer conferences (300+ attendees), nationwide product roadshows across 10+ cities, and major new product launch events. Oversaw exhibition presence at major industry trade shows including ChinaPrint, managing 200m2 double-deck booth builds, media placements, advertising campaigns, vendor coordination, and full on-site execution.
• Marketing Specialist

  Konica Minolta SRO

  2005.02-2006.02

  (a year)

  (1 year 1 month)
• Corporate Marketing Assistant

  Global Sources

  2001.02-2005.01

  (4 years)

  U.S.-headquartered B2B media and sourcing platform connecting global buyers with Asian suppliers. Supported corporate brand promotion, employee incentive programs, and regional marketing and event coordination in a U.S.-style corporate environment.