Ricky

Technical Team Lead
MaleLive in IndonesiaNationality Indonesia
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Work experience

Technical Team Lead

Sangfor Technologies Indonesia
2023.01-Current(2 years)
5 years 5 months (2 years 4 months)

Technical Services Engineer

Sangfor Technologies Indonesia
2019.12-2022.12(3 years)
(3 years 1 month) - Support PoC Security, Cloud Computing and Infrastructure Products - Delivery proactive services to our Existing Customers - Responsible for technical solution related to Sangfor Security and Cloud Products - Partner and Customer Training for Sangfor Products & Solutions - Support partner or distributor for certain issues related to the Sangfor solutions - Understanding the product's features and benefits and designing the specific technical solution related to customer/partners needs - Postsales Troubleshooting support for our Customers

System and Network Engineer

RTI Infokom
2017.08-2019.12(2 years)
(2 years 5 months) • Handle Troubleshoot Network. • Configure & Manage Cisco Devices (Router & Switch Layer 2/3). • Monitoring Using Cacti, PRTG & Dude • Configure & Manage Mikrotik Routers. • Routing, Firewall and VPN • Virtualization using VMWare. • Experience with Microsoft Exchange

Network Engineer

PT. Rintis Sejahtera
2016.11-2017.08(10 months)
• Handle Troubleshoot Network. • Configure & Manage Cisco Devices (Router & Switch Layer 2/3). • Monitoring using Cacti.

Network Engineer

WIFIKU INDONESIA
2016.04-2016.11(8 months)
• Handle Troubleshoot Network. • Configuration Network Using Mikrotik (Routing, PPTP, WLan, Hotspot,VLan). • Coordinator Technical Support Team. • Setting PTP Radio and Monitoring Network Activities using Dude. • Routing, Firewall and Limit User Access. • Project Manager. • Linux Samba.

IT Infrastructure

PT. Catur Sentosa Anugerah
2014.12-2016.04(a year)
(1 year 5 months) • Handle Troubleshoot Client via Remote( RDP ). • Configuration Network, VPN dan Tunneling(Mikrotik). • Virtualization using VMWare. • Create a WAN Network for Branch Company using PPTP and L2TP. • Routing, Firewall and Limit User Access. • Create report monthly for IT Manager. • Maintainance CCTV & Fingerprint. • Configure Windows Server 2008.

IT Staff

Buana Jaya Komputer
2007.09-2010.08(3 years)
• Assemble, Repairing, Configuration Personal Computer, Printer And Notebook. • Configuration Network Cabling, Virtual Disk, Diskless System and VPN. • Help Sales Front Desk. • Delivery.

Educational experience

STMIK MDP

Sistem Informasi
2005.01-2013.01(8 years)
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