KEY ACCOUNT MANAGER. Acquiring, maintaining, and growing accounts to fuel sales increases by … ► Cultivating long-term customer relationships. ► Identifying and understanding each customer’s unique business needs. ► Defining and communicating clear product value propositions to influence customers. =============================================================== I bring to the table nearly 20 years of combined experience in sales, key account management, and operations leadership, with specialization in the fluid power and automation industry. Though my expertise lies in this unique sector, my adaptable mindset and transferrable skills gives me the tools to excel in nearly any industry. No matter the product or service, I’m committed to my customers. Their satisfaction is my #1 goal; as a result, I’m able to drive loyalty and fuel revenue growth for companies of all sizes, from a local restaurant franchise to a nationwide pneumatics components distributor. Building solid customer relationships and promoting customer service is my forte. I’m comfortable interfacing with customer executives and cross-functional internal stakeholders alike to ensure that each account receives world-class service and high-quality products. Specialties: Key Account Management | Sales Strategy Development | Marketing & Promotions Relationship Management | Customer Satisfaction | Executive Stakeholder Relations Vendor/Manufacturer Relations | Negotiations | Strategic Planning | Sales Cycle Management Market Trend Analysis | Customer Issue Resolution | Team Building & Leadership | Training