
Preetham
safety technology specialist - safety support functions
Male26 y/oCustomer Success/Solution/Customer Service Specialist/AI/IT Support EngineerLive in ChinaNationality India
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Work experience
safety technology specialist - safety support functions
PAREXEL International2022.01-2026.03(4 years)Provide end-to-end application support for internal pharmacovigilance and clinical safety platforms through ticket- based requests from global stakeholders. Act as Business Administrator for LifeSphere Advanced Signals (LSAS) supporting Signal & Topic Management (STM), Pharmacovigilance (PS), Solution Configuration (Sol), Collaboration (Col), and QPPV-related activities, including user access, system configuration, and issue resolution. Support Safety Information System (SIS), ensuring stable operations, incident resolution, and compliance with internal quality standards. Deliver operational and functional support for Veeva Vault Clinical, including troubleshooting data migration issues, data validation, and resolution of data-related service tickets. Manage site and site personnel setup in Veeva Vault Clinical to ensure accurate and compliant migration into internal PAREXEL safety applications. Support IMPACT Harmony by maintaining site and personnel records to enable seamless downstream data migration and system integration. Collaborate with cross-functional global teams (Safety, Clinical, IT, and Operations) to ensure data integrity, system availability, and regulatory compliance. Follow SOPs, quality standards, and GxP/regulatory requirements while handling safety technology support and system administration activities. LANGUAGE PROFICIENCY English, Hindi, Telugu – Proficient Germany - Elementary COURSES Duolingo | Learning | 2025 – Till Date
Educational experience
KU University, India
(Computer Science)2017.03-2022.06(5 years)NA
Languages
English
Native
Certificates
Completed Alexa Certification Course | 2020
Prompt Engineer Certification with AI Tools | 2025
2025.03
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