Patrick's Resume

Patrick

Product & Project Manager

Male

Project Manager/Supervisor

Live in Hongkong

Nationality

Product & Project Manager
Owl Social Limited
2025.03-Current
(a year)
Owned end-to-end project delivery for a venue-based social networking app, developing and maintaining project schedule, milestones, and delivery plan from initiation through go-live. Executed controlled rollout across 20+ venues via 30+ events, followed by permanent QR code deployment in 10+ additional venues. Produced regular status reports covering progress, RAID (risks, actions, issues, and dependencies), ensuring clear visibility of delivery health to partners and stakeholders. Supported UAT and go-live readiness, coordinating test cycles, consolidating issues, prioritising fixes, and confirming release readiness prior to deployment.
PMO Project Manager (TEKsystems)
Melco Resorts & Entertainment
2024.10-2025.02
(5 months)
Managed 2 projects (Voice and CRM) for the resorts & casinos in Macau, Manila and Cyprus with a combined 8 million USD budget. Provided weekly Project Status Report to notify executive stakeholders of the risks, issues, and overall progress. Coordinated with vendors and internal stakeholders for approvals, change requests, and announcements.
E2E Project Manager (TEKsystems)
Telstra
2024.02-2024.09
(8 months)
Directed 3 digital transformation projects with a combined budget of over 900k USD to digitize and enhance the company’s internal operation for managed and resell services for Cybersecurity products with a 100% on-time delivery record and 100% within budget. Aligned expectations and progress with stakeholders from product, IT, enablement, security, legal, finance, pricing, marketing, portfolio design, enterprise growth, alliance & partnership, sales and procurement. Utilized waterfall methodology and tools (Jira/Confluence/MS Project/MSPlanner) for efficient project management. Ensured timely delivery of the requirement, design, cost estimation, user story, work instruction, process workflow, UAT, deployment, license, training, GTM collaterals and internal/external announcement. Tracked the progress for legal, regulatory and cybersecurity assessment such as Compliance Questionnaire, Privacy Questionnaire, Service Schedule, Risk and Compliance Tool, Data Protection Addendum (GDPR), SecOps assessment. Hosted weekly standups with BAs, POs, PMs (Product) and Marketing Specialists to gather and consolidate accurate project status such as start/completion dates, risks and issues for senior management.
Senior Project Manager
RLX HK
2021.01-2022.12
(2 years)
Managed 35+ end-to-end CRM/ERP/app/UI/UX/website/eCommerce projects, prioritizing exceptional user experience. Utilized agile/scrum methodologies and tools (Jira/Confluence/Slack/Trello) for efficient project management. Collaborated with a junior project manager, 3 in-house developers, 2 in- house designers, and 3 external vendors. Oversaw 2 digital transformation projects, including a smart elderly home (30+ floors) and a smart library initiative (70+ libraries) with a total project size exceeding 300 million HKD, leading a team of 25+ members and contractors. Led digital transformation of a membership program, developing a member’s app to enhance the booking process and news/events transparency, alongside a web app with CRM/ERP capabilities for internal management purposes. Facilitated customer journey adoption across operations, member segments, marketing, and communications. Engaged in pre-sales, requirements gathering, UI/UX design, test plan, quality assurance, and User Acceptance Testing. Delegated tasks, managed priorities, identified/mitigated risks, and ensured client expectations aligned with suitable solutions. Created/maintained digital roadmap, project plans, timelines, and budgets, updating stakeholders via regular progress tracking meetings. Work with cross-functional teams including but not limited to developers, clients, designers, sales, operations, and channel partners. Conducted comprehensive business analysis, research, and go-to-market planning to offer tailored consultative solutions for each client.
Senior Product Manager
Vultant Limited
2020.01-2020.12
(a year)
Managed a team of 7 professionals to develop and launch a HUD Smartglasses. Developed and executed project plans, ensuring alignment with business goals and timelines. Worked closely with designers and developers to create an exceptional user experience. Conducted competitive analysis and market research to identify opportunities and risks. Defined product requirements and ensured deliverables met quality standards. Maintained ongoing communication with key stakeholders to ensure project success.
Product Manager
1Source
2017.09-2019.01
(a year)
(1 year 5 months) Led a cross-functional team of 6 to deliver a healthcare app that analyzes consumer products. Conducted user research and market analysis to identify customer needs and develop tailored solutions. Defined product vision, roadmap, and strategy, ensuring alignment with business goals. Worked closely with sales and marketing teams to develop effective go-to- market plans. Managed product lifecycle from ideation to launch and post-launch optimization. Served as a liaison between technical teams and other stakeholders, including executives, sales/marketing/operations teams, developers, chemists and customers. Proposed and implemented multiple features such as gamification, expiry alerts, real-time OCR analysis and 4 types of scores based on inhale/swallow/ contact/environment Maintained a deep understanding of relevant technologies and industry trends.