Responsible for managing major client accounts. Prepare budgets, monitor performance indicators, and maintain CRM systems. Provide end-to-end client support (pre-sales consulting, query resolution, post-sales follow-up) to ensure client engagement. Develop monthly and annual business plans.

Assist sales teams and clients with technical matters. Support internal departments with operational and technical coordination. Conduct strategic market analysis. Deliver training sessions and create technical content. Proficient in SAP system operations.

Provide technical support to sales teams and clients. Assist the import department with market analysis. Support marketing initiatives (content writing, social media posts, and product promotion).

Responsible for client prospecting, pre-sales and post-sales relationship management, and schedule coordination. Utilize CRM systems to track sales targets and client interactions.