Led QA team managing multiple concurrent projects including CMS, MMS, EDRMS, ICV, iRex intelligent records management, correspondence, enterprise content management and low code/no code systems, defining test strategy, QA processes, automation frameworks, and ensuring timely delivery. Key Responsibilities Led QA team across multiple projects, defining test strategy, test plans, and overall QA processes Managed QA team by assigning tasks, tracking progress, and ensuring timely delivery Created and maintained test cases, and reviewed test scripts and automation frameworks Ensured comprehensive test coverage for functional, regression, and edge case scenarios Managed functional and non-functional testing including UI, performance, security, and API testing Managed SIT, UAT, and regression testing cycles, improving release stability, accelerating delivery timelines, and minimizing post-release defects. Coordinated with developers, business analysts, product managers, and stakeholders to resolve defects Monitored defects, prioritized bugs, and ensured timely resolution Ensured adherence to quality standards and QA best practices Supported release planning and go/no-go decisions with risk assessment on Dev/Staging/Prod environments Prepared status reports, metrics, and updates for stakeholders and management Achievements Designed and implemented test automation frameworks from ground up including UI and API functional automation using Serenity BDD with Screenplay Pattern, Cucumber, Selenium WebDriver, REST Assured, Java, JS/TS, Playwright and Appium Implemented performance testing using Gatling, Scala, and Maven, and security testing using OWASP ZAP Successfully led QA eforts for bilingual (English/Arabic) enterprise applications serving government and private sector clients in Oman QA Automation Engineer at Cloud Enterprise Business Solutions (CEBS), Islamabad, Pakistan April 2021 – May 2022 Designed and implemented automation frameworks for E-Commerce web, POS, and mobile applications for MATAS A/S, a leading Nordic beauty and wellbeing brand deployed on on-premise and Azure. Key Responsibilities Designed and implemented test automation frameworks from scratch for UI and API testing Developed and executed performance and load testing across on-premise and Microsoft Azure environments Identified, authored, and managed UI and API test cases using TestRail ensuring traceability and coverage Conducted manual exploratory testing, risk-based testing, and user acceptance testing (UAT) in Agile Scrum cycles Achievements Built automation frameworks using Serenity BDD, Screenplay Pattern, Cucumber, Selenium WebDriver, Java, JUnit, JS/TS, Playwright, Appium, Serenity REST Assured, and Postman Successfully tested Identity & Access Management (WSO2/Keycloak) and JWT/OAuth-based systems Delivered performance testing using Gatling, Scala, Maven, and Apache JMeter across Dev/Staging/Prod environments

Worked on AML - Global Social Network Analytics (GSNA) platform for fighting financial crime with big data analysis on GCP. Key Responsibilities Developed and maintained UI test automation using Selenium WebDriver with Java, JUnit and Serenity BDD frameworks Implemented API automation testing for RESTful services validation using Swagger UI, Postman and Serenity REST Assured. Performed performance and load testing for high-throughput scenarios Led a POD/team overseeing automation and quality assurance activities Coordinated with globally distributed teams to ensure smooth collaboration Achievements Successfully delivered automation frameworks using Serenity Screenplay Pattern, Cypress, Gatling, and REST Assured Implemented CI/CD pipelines using Jenkins, Ansible, YAML, Bash, Gradle and Maven with Git/GitHub version control Conducted exploratory testing to uncover edge cases and usability issues outside scripted scenarios

Implemented end-to-end test automation for PayPal multilingual web applications including merchant reporting, send money, signup, unified login, split login, money node web, hawk, tesla, and admin tool. Key Responsibilities Designed and executed test automation using Selenium WebDriver with Page Object Model and Page Factory Model Worked with PayPal Selion Automation Framework for comprehensive UI and API testing Integrated automated tests into Jenkins pipelines for continuous integration Achievements Successfully automated LQA testing for PayPal global web applications Implemented API testing using Postman, Swagger UI and JAWS API Used JIRA and Confluence within Agile Scrum environment for test automation tasks tracking - QA Engineer (Remote) at Crossover for Work, USA July 2016 – July 2017 Tested EDW Big Data Security Compliance and Analytics product (IgniteTechnologies SenSage AP) deployed on AWS, implementing end-to-end test automation for backend and GUI validation. Key Responsibilities Developed middle-layer automation for backend validation and integration testing Implemented GUI test automation using Selenium WebDriver with Cucumber BDD framework, JUnit, Maven and POM Set up test environments on Linux, Docker AWS, and VDI 2.0 Achievements Built automation using Python, Robot Framework, and PostgreSQL for backend testing and Java, JUnit, Selenium WebDriver for UI testing. Successfully implemented CI/CD pipelines using Jenkins and Git/GitHub Authored test case steps in JIRA for automation within Agile Scrum and Kanban workflows Successfully delivered test automation for international customers including Ignite Technologies (USA), ensuring 100% test coverage for EDW security compliance and analytics.

Islamabad, Pakistan Tested products and web applications including Tango/Tango+, DPT, EDS, ID CMS, SBC, Health Exchange, Cigna CMC. CRM, ERP, ECM, CCM Key Responsibilities Performed installation, functional, non-functional, smoke, sanity, performance, licensing, migration, security, cross-browser, integration and regression testing Implemented and executed automated testing using HP QTP/UFT, VBScript, Selenium, C#, NUnit, Visual Studio, JMeter, and OWASP ZAP Logged defects and authored test cases using JIRA, IBM Lotus Notes, and Confluence Achievements Conducted test automation training sessions for Scrum team members Worked on on-premise, SaaS, cloud-based diverse applications built with .NET, C#, ASP.Net, Java, C++, Adobe Flex, and various databases Successfully delivered testing for international customers including Xerox, BCBS, RAK Bank, Bradford, CIGNA CMC, GF Fund, and Broadridge etc, achieving defect-free production releases.