Work experience

• Business Development Manager & Head of International Procurement

  deutsche engineering for steel industries - egypt

  2022.08-Current

  (3 years)

  · Responsibilities: 1. Develop, execute, and oversee a business strategy that prioritizes growth and positive customer ratings. 2. Conduct high-level industry research to develop effective sales solutions. 3. Promote the company’s products or services to prospective clients. 4. Source and import all the required raw materials and machinery
• Truck Tire Specialist

  Goodyear Middle East and Africa

  2018.04-2022.01

  (4 years)

  · Responsibilities: 1. Follow up on the local distributor to achieve the company’s targets in sales. 2. Do market study and report all the activities of the competitors. 3. Increase our SOM. 4. Create demand by checking the customer’s available inventory. 5. Offer technical services to clients by. 6. Coaching and following up the Importer sales team.
• Division Manager

  General Engineering Services (GENSERV)

  2016.03-2018.03

  (2 years)

  · Responsibilities: 1. Set the budget and targets of my division and follow up the achievements. 2. Set the division policies and goals every year. 3. Execute the pricing and brand positioning. 4. Set the targets and the KPIs for my staff and follow up the achievements. 5. Forecasting yearly quantities and set the ordering cycle. 6. Build key customers strong relationship. 7. Set targets for the dealers in all tyre categories, assuring the achievement of these targets. 8. Work with the internal team, marketing staff, and other managers to increase sales opportunities. 9. Maintain extensive knowledge of current market conditions. 10. Prospect for new clients by networking. 11. Generating interest from potential clients and ensure they stay satisfied and positive. 12. Regular Market studies and reports all the activities of the competitors. 13. Annual Staff assessment. · Achievements: 1. Assigned two tyre suppliers in different categories: I. RADAR (PCR-SUV-LT-TBR) – SINGAPOREAN brand from Omni United II. LEADWAY (OTR) – CHINESE brand from LGMG 2. As it is a new division we have managed to set the policy, budget and targets for the sales team to follow. 3. Created number of key accounts on both cash and credit base. 4. Recruited new skilled sales team for the division. 5. Assigned number of dealers to promote our range. 6. Established a tyre service facility to serve the different customer requirements.
• Business Development Manager

  heritage palace llc. (trading company) - uae

  2014.09-2016.02

  (a year)

  · Responsibilities: 1. Define long-term organizational strategic goals. 2. Improve the company market position and achieve financial growth. 3. Build key customers strong relationship. 4. Work with the internal team, marketing staff, and other managers to increase sales opportunities. 5. Maintain extensive knowledge of current market conditions. 6. Prospect for new clients by networking. 7. Generating interest from potential clients and ensure they stay satisfied and positive. 8. Set targets for sales and provide support to achieve it. · Achievements: 1. Started a new line of trading and re-exporting of tyres. 2. Achieved quite a financial growth. 3. Increase the sales team to obtain the company growth. 4. Opened new markets for our line of products in different countries.
• Division Manager

  Middle East Tyres – Al Serkal Group – UAE

  2013.11-2014.09

  (a year)

  Middle East Tyres – Al Serkal Group – UAE · Responsibilities: 1. Set the budget and targets of my division and follow up the achievements. 2. Set the division policies and goals every year. 3. Execute the pricing, brand positioning and set the margin for my brands. 4. Set the targets and the KPIs for my staff and follow up the achievements. 5. Work on the monthly and periodical forecast for tyre orders. 6. Track the orders till we receive in our warehouse. 7. Set targets for the dealers in all tyre categories, assuring the achievement of these targets. 8. Do market studies and report all the activities of the competitors. 9. Yearly assessment for staff. · Achievements: 1. Increased number of key accounts. 2. Increased SOA with existing customers. 3. Managed the new brand image (LANDSAIL). 4. Recruited new skilled sales team for the division. 5. Managed to liquidate a huge volume of old DOT tyres through different re-export markets.
• Account Manager

  MICHELIN – Sultanate of Oman

  2008.09-2013.11

  (5 years)

  MICHELIN – Sultanate of Oman · Responsibilities: 1. Follow up on the local distributor to achieve the company’s targets in sales. 2. Work on the monthly and periodical forecast for tyre orders. 3. Set targets for the dealers in all tyre categories, assuring the achievement of these targets. 4. Do market study and report all the activities of the competitors. 5. Create demand by checking the customer’s available inventory. 6. Offer technical services to clients by: i. Helping them in making the correct choice of the tyre purchase. ii. Checking and reporting the abnormal phenomena detected on the tyres. iii. Attend to client’s complaints and find solutions by explaining the reasons and causes of the defect to insure customer satisfaction. iv. Operate Hunter balancing machine, and solve balancing and vibration complaints for clients. 7. Provide Seminars and technical trainings to Customers (Trucks & Cars), Truck Importers and Car importers. 8. Conduct yearly surveys on market shares for passenger and truck tyres. 9. Maintain good contact with car importers, especially high performance car agencies and conduct original equipment survey to ensure the availability of the new tyre sizes fitted on the latest models. · Achievements: 1. Increased number of key accounts. 2. Increased SOA with existing customers. 3. Achieve the targets and KPIs during in a quite tough market. 4. Provided Seminars and technical trainings to Customers helping in maintaining the tyre long life and achieving the best CPK. 5. Managed all kind of claims with the PUBLIC AUTHORITY OF CUSTOMER PROTECTION in Oman. 6. Provided PUBLIC AUTHORITY OF CUSTOMER PROTECTION number of training to help in recognizing the difference between tyre misuses and manufacturing defects. 7. Participated in various PORCHE events. 8. Provided ROP (Royal Oman Police) with number of Seminars and technical trainings (Including Seminars about RETREADING). · REFERENCES: · Abdul Hamid Sibai – Goodyear Middle East – Sales Manager +971 55 899 4804 · Jehad Al Hijawi – GENSERV – Volvo Rental Manager +968 9278 3361 · Tarek El Shehawy – Heritage Palace Décor – Managing Director +971 55 100 0445 · Mohamed Al Kabi – Al Serkal Group – CEO +971 50 929 9999 · Wael Roushdy – MICHELIN – Sales Manager +971 56 644 3250 · Ahmed Nasser – Majees Lighting Industries – Managing Director +968 9941 5003 · Courses and Certifications:

Educational experience

• Faculty of Urban and Regional Planning - Cairo University

  Architect

  1993.09-1998.07

  (5 years)

  Architecture and Urban Planning

Languages