Work experience

• Administrative consultant

  TXODDS

  2023.01-2025.01

  (2 years)

  Managed night-shift operations to ensure service continuity and SLA compliance. Monitored Grafana dashboards, escalated and resolved incidents via Jira and Slack, and documented workflows in Confluence. Frequently operated as the sole duty officer with full responsibility for incident management, while also mentoring and supporting other night-shift employees.
• DCL Associate

  Microsoft

  2022.01-2023.01

  (a year)

  Worked on collection and labeling of data samples, data analysis, and evaluation of labeling tools. Provided structured feedback in both written and verbal form, prepared regular reports, and collaborated with the project team to track progress and improve data quality standards.
• English Teacher

  Skyeng

  2021.01-2022.01

  (a year)

  Provided English grammar lessons to young and adult Russian students. Focused on improving accuracy and fluency through interactive and personalized online sessions.
• Translator & Communication Support

  Ceva Logistics

  2020.01-2020.01

  Facilitated communication between multinational teams by translating from Russian to English and vice versa. Assisted workers of various nationalities to overcome language barriers and improve daily operations.

Educational experience

• University of Belgrade

  Chinese Language, Literature and Culture(major), russian language (minor)

  2018.10-Current

  (7 years)

  Learning Chinese language, literature and culture, as well as Russian language as a second.

Languages

Skills