MELISSA's Resume

MELISSA

Sales & Marketing Expert

Female

33 y/o

Marketing Planning

Live in France

Nationality France

Summary

Dynamic and results-driven Event & Hospitality Manager with a strong track record in organizing and executing high-end conferences and premium client experiences. Skilled in coordinating logistics, managing VIP client relations, and delivering seamless events that exceed expectations. Passionate about creating memorable experiences through meticulous planning, creativity, and strategic execution.

Work experience

Luxury Retail Trainer
Christian Dior Couture
2022.08-2025.08
(3 years)
Designed and delivered training sessions for new hires on communication, client relations, and product knowledge. Enhanced client experience through storytelling and product knowledge. Led workshops and role-plays in customer interaction, adapted to different cultural profiles. Coordinated VIP sessions in English, strengthening intercultural communication.
Assistant Sales Manager & Mentor
Lafayette
2018.04-2022.07
(4 years)
Assisted international clients with personalized services. Mentored junior staff and international trainees, supporting their professional and linguistic development. Developed communication strategies tailored to a multicultural environment. Provided cultural insights and recommendations to enhance shopping experience.
Assistant event planning
Intercontinental Hotels & Resorts
2016.02-2016.08
(7 months)
Assisted in organizing corporate seminars and workshops in English and Spanish. Created bilingual promotional materials (brochures, presentations). Supported training of event staff in cross-cultural guest relations.

Educational experience

FamFormation
tesol certification - famformation
2025.08-2025.10
(3 months)
Development of pedagogical skills for international learners. • Lesson planning, material design, and delivery of interactive classes. • Emphasis on communicative and intercultural approaches to teaching.
Y SCHOOL
tourism management
2013.09-2017.05
(4 years)
Tourism, Hospitality & Event Management – planning, organizing, and managing tourism services and events. Marketing and Customer Relations – promoting destinations and managing client experiences. Financial and Business Acumen – budgeting, planning, and managing resources efficiently.