MAYTHAWEE THOOPTIANRAT

Senior Presale Engineer
MalePre-sales technical supportLive in ThailandNationality
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Work experience

  • Senior Presale Engineer

    Things on net Co., Ltd., Thailand
    2024.05-Current(2 years)
    (www.thingsonnet.net) • Leading technical operations for the Fuse Base Monitoring System project (MEA/PEA). • Delivering solution presentations and technical consulting to government and utility clients. • Collaborating with global vendors (e.g., GE Vernova, Synaptec) for project integration. • Supporting energy-focused technical innovations and proposal drafting. • Managing Sigfox devices and network infrastructure.
  • Service Delivery Supervisor

    Diebold Nixdorf (Thailand)Co., Ltd.
    2010.03-2024.05(14 years)
    Thailand (www.dieboldnixdorf.com) • Prepared failure reports for ATM machines and planned preventive maintenance (PM) schedules to minimize downtime and prevent future issues. • Interpreted ATM log data to advise clients on optimizing cash management and improving payment-related strategies. • Worked closely with the development team to perform system testing and data collection aimed at preventing customer information theft. • Provided technical support and services for ATM troubleshooting, including log analysis and issue resolution guidance to the Field Service team. • Led team planning and provided strategic guidance to ensure excellent customer service delivery.
  • Field Engineer

    Diebold Nixdorf (Thailand)Co., Ltd.
    2008.11-2010.03(a year)
    Thailand (www.dieboldnixdorf.com) • Failures analysis and fix problem of machine both hardware and software. • Customer support and system training . • User training for machine operation.
  • Project Engineer

    Kana Associate Co.,Ltd.
    2006.03-2008.11(3 years)
    System Integrator • Led the team in supervising, planning, and commissioning the installation of an intrusion prevention system at Royal Thai Air Force radar stations (12 Stations) • Participated in the design, installation management, and project handover of the perimeter intrusion prevention system at Don Mueang Airport’s Royal Thai Air Force site. • Designed and installed fiber optic systems. • Planned maintenance schedules for security systems.

Educational experience

  • Ramkhamhaeng University, Bangkok Thailand

    Master Degree in Business Administration (Logistics)
    2005.06-2007.02(2 years)
  • King Mongut’s University of Technology North Bangkok, Bangkok Thailand

    Bachelor of Engineering
    2001.06-2006.03(5 years)

Languages

English
Fluent
Thai
Native
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