Work experience

• Intake Specialist

  GARAY, APLC

  2024.07-Current

  (a year)

  Conducted initial client intakes, gathering facts and documentation to support case evaluation. Drafted and assisted with complaints, motions, and ex parte applications in state and federal court. Handled court filings and e-filing in compliance with jurisdictional rules and deadlines. Maintained case calendars, tracked deadlines, and ensured timely compliance with court requirements. Organized and managed case files and discovery materials for multiple complex matters. Provided training and mentorship to new staff, streamlining onboarding and standardizing workflows. Supported attorneys in preparing for hearings, mediations, and depositions through research, exhibits, and scheduling. Prepared clients for DLSE hearings, explaining procedures and expectations. Attended DLSE hearings and mediations, assisting attorneys and ensuring case materials were presented accurately.
• Virtual

  Asistente

  2023.07-2025.08

  (2 years)

  Translation of legal documents, including affidavits and other legal reports. Scheduling appointments for clients with hospitals and medical specialists. Communication with doctors to manage client reports and treatments. Attention to potential clients, providing information and initial advice. Organization and management of legal documents in the firm's internal system. Translation of legal documents, including affidavits and other legal reports. Scheduling appointments for clients with hospitals and medical specialists. Communication with doctors to manage client reports and treatments. Attention to potential clients, providing information and initial advice. Organization and management of legal documents in the firm's internal system. Case management under CRC 3.770 regulations
• Virtual & Legal Assistant / Jiro

  G Dallas Horton & Associates

  2022.12-2023.07

  (8 months)

  Translation of legal documents, including affidavits and other legal reports. Scheduling appointments for clients with hospitals and medical specialists. Communication with doctors to manage client reports and treatments. Attention to potential clients, providing information and initial advice. Organization and management of legal documents in the firm's internal system.
• Sales and Customer Service

  Teleperformance

  2021.10-2022.11

  (a year)

  Customer assistance with package tracking Support in placing orders Management of refunds and contact with distributors to resolve problems. Promotion and sale of products. Home delivery support at the location of addresses and restaurants Order delay report Assistance in incidents or accidents Management of problems with clients on the platform.
• Bilingual Editor and Transcriber

  Verbit

  2020.09-2021.08

  (a year)

  Transcription of audiovisual content (Remote) Transcription of audiovisual content, including: YouTube Videos Movies and series Documentaries Translation and subtitling in English and Spanish according to the project requirements
• Waitress /

  Restaurant La rola

  2020.12-2021.03

  (4 months)

  Maintaining order and cleanliness of the establishment Preparation of tables and utensils Food service to customers
• Personal music teacher

  specialized in piano for children (popayan

  2020.05-2020.08

  (4 months)

  Development of music reading techniques and auditory training Teaching music theory Creation of study plans adapted to the needs of each student Preparation of repertoire and performance techniques Promotion of interest in music through dynamic methodologies

Languages

Certificates