Mai Nguyen
Director of Learning Delivery and Operations@Project Management Institute
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Summary
Director of Learning Delivery and Operations at the Project Management Institute. Passionate about improving education access, quality and outcomes through learner-centered and inclusive programs, products and systems. Experienced in curricular and course design, content strategy, people management, project management, research and data analysis. Highly skilled operator and communicator in cross-cultural and fast-moving contexts based on 10+ years of experience in different countries with global and hybrid organizations. Currently leading a team to create and innovate digital learning experiences for the world's leading universities and corporations at 2U | edX, a pioneering education technology company.
Work experience
Director of Learning Delivery and Operations
Project Management Institute2025.01-Current(2 years)Associate Director of Instructional Design
GroupM2023.06-2025.01(2 years)Learning Design Manager
2U2021.06-2023.06(2 years)Senior Course Strategist
2U2019.11-2021.05(2 years)Course Strategist
2U2018.08-2019.10(a year)Research Consultant
The Brookings Institution2017.11-2018.05(7 months)Research Assistant
RISE Programme2017.06-2017.11(6 months)Girls' Education Program Consultant
Room to Read2016.02-2016.07(6 months)Education Program Manager
Peacework2014.01-2016.01(2 years)Princeton in Latin America Fellow
Princeton in Latin America (PiLA)2013.01-2014.01(a year)Research & Communications Intern - Youth Digital Safety & Citizenship
UNICEF2012.01-2012.06(6 months)
Educational experience
Harrisburg University of Science and Technology
MSc. Learning Technologies and Media Systems2019.01-2021.01(2 years)Georgetown University
M.A. Global Human Development, Walsh School of Foreign Service2019.01-2021.01(2 years)Vassar College
B.A. HonorsHarvard University
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