Work experience

• Social Media Marketing

  Legacy Live Entertainment

  2025.02-Current

  (a year)

  (1 year 5 months) * Develop brand-consistent content across reels and social media. * Produce and edit short-form videos in Adobe Premiere with AI-enhancement tools, driving higher engagement and viewer retention. * Apply SEO and UX best practices to optimize social media content, boosting customer engagement and discoverability. * Metrics: Increase brand visibility by expanding social media presence.
• Content Producer

  Independent

  2019.02-Current

  (7 years)

  (7 years 5 months) • Research, write, and develop engaging podcast scripts, episode outlines, and interview questions aligned with brand voice and audience goals • Host and conduct on-air and remote interviews with guests • Record podcast episodes and video content using professional audio/video equipment and software • Edit and produce high-quality audio and video content, including cutting, mixing, color correction, captions, and sound design • Create short-form and long-form digital content from podcast episodes for social media, websites, and streaming platforms • Publish and manage podcast episodes and video content across platforms (Spotify, Apple Podcasts, YouTube, social media, etc.) • Optimize content for discoverability using SEO, metadata, titles, descriptions, and thumbnails • Maintain consistent branding, tone, and storytelling standards across all content formats • Track audience engagement and performance metrics; refine content based on analytics and feedback
• Estimator

  Total Fire Protection

  2025.10-2026.04

  (7 months)

  • Review customer solicitation contents including scope of work, equipment and service requirements, terms and conditions, pricing information, and competitive specifications. • Forecast project costs, gather details, and compile data to estimate all maintenance, service, and/ or installation costs according to specifications. • Communicate with Supervisor to ensure deliverables are being provided on time and will conform to customer requirements. • Create and update standard template on a continual basis and maintains resource library and proposal archives. • General office administration.
• Media Developer | Content Creator | Copywriter | Copy Editor

  M3 Media Strategies

  2021.06-2025.09

  (4 years)

  (4 years 4 months) • Created brand-aligned educational content including training videos, onboarding guides, and process walkthroughs. • Edited short-form training videos with Adobe Premiere and AI enhancement tools to increase engagement. • Designed user-centric websites and instructional materials for small businesses using WordPress and Wix. • Integrated SEO and UX principles into instructional content for better learner accessibility.
• Technical Proposal Writer

  ASR International

  2025.07-2025.07

  • Lead the development and authorship of technical proposals in response to government and commercial RFPs and RFIs, ensuring alignment with solicitation requirements and win strategies. • Create clear, persuasive content for key proposal sections including technical approach, project timelines, staffing plans, quality control, and past performance. • Collaborate with Proposal Managers, Subject Matter Experts (SMEs), and business development teams to articulate complex technical concepts into compelling, client-focused solutions. • Conduct comprehensive RFP analysis and technical research to ensure full compliance with proposal requirements, incorporating input from multiple sources into cohesive narratives. • Coordinate and manage the end-to-end proposal process, including editing, proofreading, compliance checks, and on-time delivery of final submissions. • Interface directly with clients and internal stakeholders to refine proposal strategy and tailor responses to specific scope of work and technical specifications. • Monitor upcoming RFPs/RFIs to identify new business opportunities and support pipeline development in line with organizational goals.
• Senior Technical Writer | Communications Team Lead | Instructional

  ICF

  2022.02-2025.07

  (3 years)

  (3 years 6 months) • Created technical training content, 508-compliant manuals, SOPs, and process documentation for federal clients (GSA, USDA). • Developed interactive training materials aligned with UX/UI updates and end- user needs. • Collaborated with cross-functional teams (Scrum Masters, Devs, SMEs) to produce accurate, accessible learning deliverables. • Designed and distributed monthly newsletters to enhance organizational knowledge-sharing. • Tools: SharePoint, GitHub, Jira, Confluence, Adobe Suite
• Product Service Representative | Tech Writer | Instructional Design

  Spectro-UV®

  2020.07-2021.11

  (a year)

  (1 year 5 months) • Authored product-specific instructional materials and user manuals aligned with ISO and ASTM standards. • Managed LMS-aligned knowledge bases and supported affiliate onboarding via remote and written training. • Developed email-based training campaigns and visual job aids to enhance understanding of NDT (Non-Destructive Testing) tools.
• Copywriter

  Spectro-UV/Spectronics Corporation

  2019.04-2021.11

  (3 years)

  (2 years 8 months) Authored ISO- & ASTM-aligned manuals, SOPs, & instructional content. Created visual layouts, diagrams, & product documentation using Adobe tools. Maintained structured documentation & knowledge bases for reuse & updates.
• Technical Copywriter | Product Trainer

  Spectronics Corporation

  2019.04-2020.07

  (a year)

  (1 year 4 months) • Authored product-specific instructional materials and user manuals aligned with ISO and ASTM standards. • Managed LMS-aligned knowledge bases and supported affiliate onboarding via remote and written training. • Developed email-based training campaigns and visual job aids to enhance understanding of NDT (Non-Destructive Testing), Leak Detection, and HVAC tools. • Featured author in Quality NDT Magazine (November 2019).
• Sales Operations Specialist | Technical Writer

  NBCUniversal Media, LLC

  2016.03-2018.11

  (3 years)

  (2 years 9 months) • Created internal training documents, onboarding guides, and support materials for sales and ad ops teams. • Maintained digital resource hubs using SharePoint and internal wikis to support learning and process standardization. • Partnered with department leads to align new hire training on evolving platform tools.
• Instructional Designer | Technical Writer

  Paramount

  2013.04-2015.11

  (3 years)

  11 years 6 months (2 years 8 months)
• Network Operations Coordinator

  Learning center

  2004.06-2013.03

  (9 years)

  (LMS), including compliance, onboarding, and technical systems training. • Facilitated quarterly workshops and cross-location virtual training sessions for 150+ employees. • Applied ADDIE to build role-specific training solutions and address performance gaps with Confidence-Based Learning (CBL). • Led initiatives to improve training effectiveness and LMS content discoverability. (8 years 10 months) • Met with supervisors and management on rolling out Standard Operational Procedures for networks • Communicated guidelines with the operational staff by acting as a liaison of management • Prepared reports for other coordinators and supervisors to ensure the proper turnover of daily workflow • Associate directed live events such as Total Request Live and the Video

Educational experience

• Empire State University

  , Project Management

  2016.01-2018.01

  (2 years)
• St. John's University

  Communication, General

  2011.01-2015.01

  (4 years)

Certificates