Work experience

• Staff Trainer and Senior Agent

  Foundever

  2023.10-Current

  (2 years)

  Work Experience: Overseeing customer service operations, mentoring team members, and resolving complex inquiries. Proven experience in managing communication and curating social media posts for some of the world's most prestigious brands. Expertise in content editing to ensure it aligns with the unique voice of each brand, along with handling responses both in direct messaging, and on official brand pages. Training new hires from onboarding to full productivity, collaboration with higher management and corporate clients, and optimizing processes, including coordinating with outsourced IT services.
• Psychotherapist

  Vir

  2022.12-2025.06

  (3 years)

  Work Experience: I provided constructivist psychotherapy, helping clients explore their perspectives and construct empowering narratives. With monthly mentor supervision. I ensured high standards of care, applying constructivist techniques to address challenges and foster personal growth.
• Night Shift Coordinator

  Acibadem Belmedic

  2022.04-2023.02

  (a year)

  Work Experience: Coordinated night operations (8 PM-8 AM) at Serbia's largest private hospital, ensuring top medical care and professional service while assisting in medical tasks, due to my elementary education being in a medical field. The role involved handling sensitive client information and working with international clientele.
• Content Writer, Freelance.

  Various, mostly per recomendation

  2018.10-2022.08

  (4 years)

  Work Experience: In this student job, I researched topics, created tailored content (articles, blogs, reports, marketing materials, political andphilosophical articles), and handled translation and editing based on client needs.
• Business Management in Assisted Living Facility

  Humana

  2013.10-2018.08

  (5 years)

  The role involved managing high-level business decisions in a family-owned company, including procurement, staff schedules, investments, and strategic planning. It emphasized strong client and employee relations, operational management, and leadership to uphold company's values and growth.

Educational experience

• Faculty of Political Science

  Political Science and Public Administration

  2024.10-Current

  (a year)

  The Masters program in Political Violence and the State specializes in the study of political violence, and its ties to state and non-state actors. It covers theoretical, methodological, and practical aspects, analyzing forms of violence like terrorism, coups, repression, and organized crime, both physically and digitally.
• UKS, after PLK

  Constructivist Psychotherapy

  2020.10-Current

  (5 years)

  UKS and after PLK Center specializes in constructivism, offering integrative psychotherapy and counseling education. As a member of the Association of Psychotherapists of Serbia, it provides certifications leading to the European Certificate for Psychotherapy (ECP). The center is affiliated with the European Association for Constructivism and Integrative Approach (ECA) and its counseling program is accredited by the European Counseling Association.
• Faculty of Philosophy

  Philosophy

  2013.10-2022.03

  (8 years)

  Bachelor's degree in Philosophy, Faculty of Philosophy, University of Belgrade, develops strong analytical, logical, and argumentative skills with expertise in ontology, epistemology, ethics, and political philosophy. It emphasizes clear academic writing, debate, and critical analysis of classical and contemporary thought. Specialization includes applying philosophical frameworks to political science, exploring stability of societies, legitimacy, and axiomatic foundations of political theory.
• Medical School Zvezdara

  Sanitary Medical Ecological Technician

  2009.11-2013.06

  (4 years)

  Mixed medical education involving trained students in public health, hygiene, epidemiology, and environmental protection. The program developed skills in disease prevention, sanitation, waste management, and ecological monitoring, combining theoretical knowledge with practical lab and medical field work to promote community health, environmental safety and practical patient care.

Languages