Senior Human Resources Specialist. Mid-level HR professional with over six years of experience. Core competencies include compliance management, benefits administration, policy implementation, and employee engagement. Exceeds expectations, delivering professional and friendly customer service experience with exceptional interpersonal skills. SELECTED ACCOMPLISHMENTS The 2020 Associate (Employee) Handbook required an update with new regulations. Attended Employer Group meetings to learn of new state and federal regulations, redesigned the Handbook for increased readability and adherence to the newest company logos, and obtained 99.6% acknowledgement compliance from associates. Three maternity LOA requests from associates in various parts of the U.S. required processing in the same quarter. Researched each of their employment eligibility, met with them personally to review their eligibility for certain resources (federal and state), checked in with each of them periodically during their leave with calendar reminders, communicated with their managers on their behalf, kept organized with a spreadsheet to track progress, and processed their leave on our HRIS. The company ramped up their Talent Acquisition team to bring in more new hire candidates which required the On-boarding team to expand as well. Trained four new on-boarding team members - who started at various times – created and provided them with organized process notes, met with each periodically to check in on their progress, and answered all questions during their learning periods for a smooth integration with the team as it expanded by 57%.