Summary

Work experience

• Customer Service Agent

  Iris Miles Pty Ltd,SA

  2018.07-2019.09

  (a year)

  • Answer customer inquiries by phone, email, and chat in a timely and professional manner. • Research and troubleshoot customer issues to find solutions and resolve complaints. • Provide accurate and up-to-date information about our products and services. • Process orders, returns, and exchanges efficiently. • They were doing Follow-up with customers to ensure their satisfaction and address any lingering concerns. • Contribute to a positive and supportive team environment.

Educational experience

• Boston City College

  Diploma in Paralegal Studies

  2024.01-Current

  (2 years)

  I am eager to apply for the administrative assistant position at your respected organization. With eight years of experience as a Legal secretary in various law firms, I have honed strong multitasking, communication, and organizational skills that make me an excellent candidate for this role. My background includes handling confidential legal documents and possessing a solid understanding of South African labor laws. My duties have involved efficiently managing records, implementing records management programs, and ensuring regulatory compliance. I have prepared various legal documents, managed client onboarding, and coordinated with a diverse range of stakeholders. I am in my second year of pursuing a Bachelor of Commerce in Law at Boston City College, complemented by a National Diploma in Paralegal Studies and a short course in Cybersecurity. I am dedicated to professional growth and actively participate in legal webinars to stay current. I am excited about the possibility of contributing to your firm's success and am available for immediate employment. Thank you for considering my application; I look forward to the opportunity to join your team.
• Oxford Home Study College

  Certificate in Cyber Security

  2024.05-2024.05

  I am eager to apply for the administrative assistant position at your respected organization. With eight years of experience as a Legal secretary in various law firms, I have honed strong multitasking, communication, and organizational skills that make me an excellent candidate for this role. My background includes handling confidential legal documents and possessing a solid understanding of South African labor laws. My duties have involved efficiently managing records, implementing records management programs, and ensuring regulatory compliance. I have prepared various legal documents, managed client onboarding, and coordinated with a diverse range of stakeholders. I am in my second year of pursuing a Bachelor of Commerce in Law at Boston City College, complemented by a National Diploma in Paralegal Studies and a short course in Cybersecurity. I am dedicated to professional growth and actively participate in legal webinars to stay current. I am excited about the possibility of contributing to your firm's success and am available for immediate employment. Thank you for considering my application; I look forward to the opportunity to join your team.

Languages