Work experience

• Product Specialist （Sales role )

  Panasonic Projector & Display (M) Sdn Bhd

  2025.04-Current

  (a year)

  Manage key accounts and dealer relationships to drive loyalty and repeat business. Promote Projector products through demos, presentations, and technical consultations. Collaborate with marketing to launch sales campaigns and grow pipeline. Support project implementation and post-sales service together with technical teams. Conduct product training and technical workshops for channel partners, dealers, and end users. Provide pre-sales support, including solution design, product configuration, and tender specification alignment. Monitor market trends and competitor activities to identify growth opportunities and positioning strategies. Prepare and present sales forecasts, project status to management. Ensure customer satisfaction through proactive follow-up, service coordination, and issue resolution. Achievements: 47th ASEAN Summit, successfully supplied and supported Panasonic projectors for the ASEAN Summit. Collaborated closely with customers and vendors to deliver seamless visual performance,strengthening Panasonic’s brand presence in a highly competitive environment.
• Product Specialist ( Sales role )

  Panasonic Malaysia Sdn Bhd

  2023.02-2025.04

  (2 years)

  Manage key accounts and dealer relationships to drive loyalty and repeat business. Promote System Solu on products through demos, presentations, and technical consultations. Collaborate with marketing to launch sales campaigns and grow pipeline. Support project implementation and post-sales service together with technical teams. Achievements: Closed RM2.8 million projector sales deal for M.O.E project. Executed large-scale Projection Mapping at Pesta Kuantan 188. Expanded commercial microwave oven market. Awards: Rookie of the Year (2024) . New Business Development Award (2025) . CSR Leadership (Transformation Task Group Leader) .
• Business Development

  Cocoro Life (M) Sdn Bhd. (a subsidiary of Sharp Malaysia Sdn Bhd)

  2021.04-2023.01

  (2 years)

  Formulated brand growth strategy and managed marketing partnerships. Planned and launched social media campaigns to boost digital presence. Evaluated external partnerships and oversaw campaign performance. Achievements: Secured a strategic partnership with Maxis Zerolution to retail Sharp TVs, resulting in the sales of 1,000+ units of 75-inch TVs. Successfully transformed a one- me listing into a long-term, active sales channel. Developed and executed Cocoro Life Membership Program.
• Business Development

  Sharp Electronics (M) Sdn Bhd

  2016.11-2021.04

  (4 years)

  2018.11——2021.04，Business Development Managed key accounts including MNCs and SMEs, driving new business opportunities. Developed customized proposals and maintained long-term client relationships. Ensured compliance with company brand and business guidelines. Achievements: Achieved RM1 million sales in 2 months under Astro Rewards Program. Opened multiple new B2B accounts. 2016.11——2018.11，IT System Engineer Conducted ASEAN web penetra on tests to ensure cybersecurity. Led implementa on of AD server, O365, SIP server with Japan HQ. Managed server health, backups, LAN/WiFi performance, and disaster recovery policies.
• IT Infrastructure Engineer

  Weida (M) Bhd

  2014.09-2016.10

  (2 years)

  Reduced network traffic by opmizing infrastructure rules. Performed server maintenance and expanded office-wide WiFi coverage. Established disaster recovery policy with department heads.
• Desktop Engineer

  Jardine OneSolu ons (2001) Sdn Bhd

  2013.10-2014.09

  (a year)

  Provided L1 technical support to business sites and remote users. Conducted troubleshooting for OS, printing, network, and software issues. Participated in project deployments and on-site setup.

Educational experience

• New Era University College, Kajang

  Diploma in Computer Science / Informa on Technology

  2011.01-2013.01

  (2 years)

Languages