Keih Yan's Resume

Keih Yan

Product Specialist

Male

Product Specialist/Assistant

Live in Malaysia

Nationality

Product Specialist
Panasonic Projector & Display
2025.04-Current
(a year)
(1 year 1 month) Key Responsibilities • Manage key accounts and dealer relationships to drive loyalty and repeat business • Promote Projector products through demos, presentations, and technical consultations • Collaborate with marketing to launch sales campaigns and grow pipeline • Support project implementation and post-sales service together with technical teams • Conduct product training and technical workshops for channel partners, dealers, and end-users • Provide pre-sales support, including solution design, product configuration, and tender specification alignment • Monitor market trends and competitor activities to identify growth opportunities and positioning strategies • Prepare and present sales forecasts, project status to management • Ensure customer satisfaction through proactive follow-up, service coordination, and issue resolution Achievement: • 47th ASEAN Summit, Successfully supplied and supported Panasonic projectors for the ASEAN Summit. Collaborated closely with customers and vendors to deliver seamless visual performance, strengthening Panasonic’s brand presence in a highly competitive environment.
Product Specialist
Panasonic Malaysia
2023.02-2025.04
(2 years)
(2 years 3 months) Key Responsibilities: • Manage key accounts and dealer relationships to drive loyalty and repeat business • Promote System Solution products through demos, presentations, and technical consultations • Collaborate with marketing to launch sales campaigns and grow pipeline • Support project implementation and post-sales service together with technical teams Achievements: • Closed RM2.8 million projector sales deal for M.O.E project • Executed large-scale Projection Mapping at Pesta Kuantan 188 • Expanded commercial microwave oven market Awards: • Rookie of the Year • New Business Development Award • CSR Leadership (Transformation Task Group Leader) 1. Sungai Congkak Environment Cleanup (https://www.facebook.com/share/v/15oFruiUL3/) 2. Care Kitchen Community Meal Program (https://www.facebook.com/share/v/16ZGii5qhC/)
Business Development Executive
Cocoro Life (M) Sdn Bhd
2021.04-2023.01
(2 years)
(1 year 10 months) Key Responsibility; 1. Develop brand strategy to chart growth and development of brand equity and value. 2. Develop and implement marketing strategies to establish strategic direction whilst establishing marketing partnerships with business partners, and other external partners to broaden the reach of the business’s collaborations. 3. Evaluate partners and offerings, and manage quality control and feedback process. 4. Work co-operatively with all Cocoro Life markets globally to establish partnership agreements that leverage Cocoro Life and our partners global presence. 5. Plan and execute social media campaigns and brainstorm new strategies to engage and reach out more digital audiences.
Business Development Executive
Sharp Electronics Malaysia SDN BHD
2018.11-2020.03
(a year)
3 years 5 months (1 year 5 months) Malaysia Key Responsibility; 1. Manage and expand relationships with existing MNCs/corporate companies/ SMEs large and small and proactively identify further new business opportunities. 2. Develop a client-focused relationship to understand their needs so that proposed solutions address their issues. 3. Generate new business to improve market share to the Company’s products. 4. Build and maintain positive relationship with clients. 5. Ensure compliance and adherence of company business, regulatory and brand guidelines.
Information Technology Infrastructure Engineer
Weida (Malaysia) Berhad
2014.09-2016.10
(2 years)
(2 years 2 months) Key Responsibility; 1. Managed to reduce the network overload issues by setting rules. 2. Daily server health check and backup. 3. Setup disaster policy and review with HOD. 4. Expand company WiFi. 5. Regular and prevention maintenance for IT equipment and hardware setting up in the company.
Desktop Engineer II
Jardine OneSolution (2001) Sdn Bhd
2013.10-2014.09
(a year)
Key Responsibility; 1. Responds to Service Desk tickets for technical support and on time update service desk system and maintain service level quality. 2. Provide supports to end user operating systems, first level enterprise business applications and miscellaneous software application. 3. Provide supports to end user computing platforms, mobile devices, printing, LAN WAN, Internet and miscellaneous hardware. 4. Troubleshoot end user issues and provides documentation solutions. 5. Serve as a primary technical contract for respective business sites and acts as the IT liaison to other departments. 6. Provide desk side and remote technical assistance during and beyong regular business hours. 7. Travel to other business sites to provide additional support and 24x7 onsite/ offsite stand by if required. 8. Attend promptly and closure of support ticket or problem solving in timely manner. Escalation to higher level for key issues. 9. Regular and prevention maintenance for IT equipment and hardware setting up in the company. 10. Participate, assist, and execute project implementation, coordinate technical requirements, evaluation and monitor vendor activities.