Summary

Work experience

• Solar Renewable Account Sales Manager

  Alternergy

  2023.09-Current

  (3 years)

  - Account Manager for B2B domestic and commercial organisations for total solar solutions including: Viridian roof integrated solar panels, JA Solar, Trina, SunTech and Solarwatt panels, Growatt, Huawei, SMA, Sigenergy, Sol Planet inverters, and associated batteries and accessories. - Design solar solution for customers using K2 Systems Base to calculate the amount of panels and mounting for both commercial and domestic bids, and package quotes with inverters and batteries in Magento. - Manage book of business per month revenue using HubSpot CRM to generate leads, organise and onboard up to 200 customers, and ultimately close deals. - Organise customer deliveries including arranging network or dedicated drivers and remediate any customer shipping issues at a high standard of care. - Consistently achieve the highest KPIs on the sales team for amount of calls, generating leads for both individual targets and team goals and top seller for Sigenergy’s hybrid inverter new to UK market. Show less
• Senior Sales Associate

  DB Domestics Appliance Ltd

  2020.03-2024.04

  (4 years)

  - Lead sales role for a small-medium home appliance business, managing end to end sales experience including phone, face-to-face and website enquiries, tailoring service to each customers’ needs. - Achieve and exceed personal sales targets as well as KPIs to support store targets to increase revenue from 2 million in 2020 to 6 million in 2022. - Research, shortlist and make recommendation for Novuna Personal Finance program for customers to pay in instalments, which added a new revenue stream and clientele. Set up in-store promotions including a revamped Black Friday Sale and Multibuy to increase sales by 18% in the first year of running. - Perform routine sales analysis, optimising product offerings and collaborate with partners to select new inventory to increase revenue and sales. - Attend sales conferences which showcase new products, then educate the team with presentations and demos. - Enhance DB Domestics website including content for landing page, addition of new products, and assist developer on new website currently in development. - Increase DB Domestics online presence and Google reviews by creating email campaigns resulting in over 700 reviews from 20 in less than 2.5 years. - Manage accounting to keep a steady cash flow, whilst prepaying certain invoices to save DB Domestics an average of £500 to £1000 per month. - Contact manufacturers and wholesalers for selecting seasonal goods at a mass level reducing overall costs. - Assist in interviewing candidates and sole-creator of a robust onboarding program, resulting in team size growth from 3 to 8. - Network with local real estate agents and builders to gain business and maintain healthy relationships in the local area. Show less
• Sales Associate

  DB Domestics Appliance Ltd

  2017.09-2020.03

  (3 years)

  - Daily tasks included: conducted phone/face-to-face sales and customer enquiries, coordinated with customer and engineers for installations and ensured smooth delivery and customer experience end-to-end. - Built rapport with customers, assisted in choosing the desired product and negotiated pricing. Provided exceptional customer service including handling complaints. - Team player promoting relationships with others emphasising encouragement and support. - Consistently beat deadlines and received high praise from customers on Google reviews. Show less

Educational experience

• New Trades Career

  Domestic Renewable Energy Engineer
• Bournemouth University International College

  Undergraduate, International Hospitality Management
• Bedes

  A-Level, Spanish, Information Computer Technology, Design Technology, Business

Languages