Work experience

• Relationship Manager

  Pezesha Africa Limited

  2023.07-Current

  (2 years)

  On-boarding SMEs through walkabouts, sales presentations, and other acquisition channels.  Vetting and evaluating SME loan applications to be funded by Pezesha using internal processes and standards.  Providing customer support on additional information required as well as repayment of loans.  Assisting with product testing and sharing feedback for improvement
• Client Relationship Officer

  Visionfund Ghana MicroCredit Limited

  2019.07-2023.06

  (4 years)

  Generated a healthy pipeline of SME clients from various economic sectors by researching, creating, and following up on target lists, and scheduling and coordinating meetings to acquire clients.  Coordinated VFG’s participation in key events to create awareness for SME products and services, and presented SME products to various groups and stakeholders.  Gathered relevant client information for credit analysis, prepared reasonable proposals for decision-making, and supported loan contract discussions and disbursement.  Tracked and monitored clients’ repayments, identified and reported repayment issues early, and implemented corrective measures as necessary.  Prepared weekly trip planners and bi-weekly reports on relevant activities for review and discussion with the Head of the SGB Unit.  Kept abreast of changes in institutional service standards, products, and procedures to ensure effective service for both potential and existing clients.
• Sales Executive

  Ghs Housing Limited

  2017.01-2019.05

  (2 years)

  Created, maintained, and utilized appropriate sales channels and campaigns to prospect.  Generated sales of houses and aimed to meet and exceed targets. Advised on forthcoming product development and special promotions.  Negotiated on price, delivery, and specifications with buyers.  Looked for new sales opportunities and set up meetings with new clients
• Business Relationship Officer

  Adehyeman Savings and Loans,Ghana

  2013.06-2017.01

  (4 years)

  Assessed SME loans by visiting clients' businesses and residences, contacting suppliers, customers, and stakeholders, and analyzing gathered information professionally.  Performed in-depth credit and financial statements analysis for Micro and SME clients, evaluating financial conditions, creditworthiness, historic trends, projections, cash flow, capital structure, and collateral.  Recovered loan arrears, managed delinquencies, and provided support for branch operations.  Trained new recruit sales executives, looked for new sales opportunities, and set up meetings with new clients.  Prepared, reviewed, and analyzed the creditworthiness of all commercial loans, contributing to the improvement of branch processes and procedures.  Cross-sold non-credit products and developed a quality deposits portfolio of clients.  Built and maintained a quality deposits portfolio of clients while providing branch support.
• Business Solution Consultant

  Stanbic Bank

  2012.02-2013.06

  (a year)

  Assessed SME loans by visiting clients' workplaces and residences, contacting relevant individuals, customers, and other stakeholders of the applicants as necessary, and analyzed the information gathered in a professional manner.  Processed SME loans for customers who met the general criteria.  Recovered loan arrears and managed delinquencies.  Managed loan portfolios and carried out loan assessments.  Provided support for branch-related operations.  Trained new recruit sales executives.  Built and maintained a quality deposits portfolio of clients
• Direct Sales Representative (D.S.R)

  Standard Chartered Bank,Ghana

  2008.05-2012.07

  (4 years)

  Sold the bank’s personal loans and vetted salary loan application forms.  Prospected for new customers through good rapport.  Vetted personal loan application forms and forwarded them for appraisal and disbursement.  Trained new recruit sales executives.  Held presentations in selected companies.  Resolved issues and complaints of customers as and when they occurred.  Developed and maintained a quality and acceptable portfolio of deposit and lending clients.  Prospected and sold bancassurance products of the bank.

Educational experience

• Kingston international college- online student

  Diploma in Business Management

  2025.05-Current

  (6 months)

  post graduate diploma- business management
• University of Cape Coast

  Marketing

  2008.01-2011.12

  (4 years)

  Bachelor of Commerce- marketing

Languages

Certificates

Skills