Work experience

• Online ESL Teacher

  Washtec

  2024.06-Current

  (2 years)

  • Delivered engaging one-to-one English lessons to international students online • Adapted teaching methods to suit different ages, cultures, and language abilities • Helped students improve conversational fluency, pronunciation, grammar, and confidence
• Retail Assistant

  Washtec

  2015.09-Current

  (11 years)

  • Gained excellent customer service experience • Cash handling and banking duties • Key holder responsibilities • Undertook regular stock checks and resultant ordering • Created and maintained social media pages • Uphold relations with numerous letting agents and charities • Worked with clients from all socio-economic backgrounds
• Mixed Fleet Cabin Crew

  British Airways

  2019.02-2019.10

  (9 months)

  • Providing special attention to certain passengers, such as the elderly or disabled and premium customers • Selling duty-free commercial goods and pursuing sales targets • Dealing with emergencies and first aid • Demonstrating emergency equipment and safety procedures • Checking the condition and provision of emergency equipment
• Front of House Employee

  Goat Ledge

  2018.09-2019.01

  (5 months)

  • Delivered excellent customer service in a fast-paced hospitality environment. • Handled cash transactions and banking duties. • Prepared and served high-quality barista-style coffees. • Collaborated with staff and management to provide exemplary customer service.
• Health Care Assistant

  Hastings Court

  2018.05-2018.08

  (4 months)

  • Washing and dressing patients • Serving meals and helping to feed patients • Helping people to move around • Talking to residents and making them comfortable • Monitoring patients' conditions by taking temperatures, pulse, respirations and weight
• Visual Merchandising Intern

  Burberry

  2014.08-2014.08

  Internship - Creating merchandising displays at Burberry HQ in London.

Educational experience

• William Parker School, Hastings

  GCSE or equivalent in Maths and English (+

  2008.09-2013.07

  (5 years)

  11 GSCEs A*-C including English and Maths.

Languages