Work experience

• Associate - Site Reliability Engineer

  JPMorgan Chase & Co.

  2024.01-Current

  (3 years)

  3 years 10 months (2 years 6 months)
• Analyst - Site Reliability Engineer

  JPMorgan Chase & Co.

  2022.09-2024.01

  (a year)

  (1 year 5 months) CIB-Corporate & Investment Bank (Merchant Services) Support automation efforts to drive system reliability Analysis on production issues to identify root causes -Site Reliability Engineering -Production Management
• Business Analyst

  Nifco America Corp.

  2022.01-2022.08

  (8 months)

  Assisted in consulting financial activities (inventory movements related toaccounting). Pinpoint key improvement areas within financial reporting processes to increase efficiency and accuracy.
• Supply Chain Data Analyst

  foodpanda

  2021.10-2022.05

  (8 months)

  Collaborate closely with Supply Chain and Category Management team to identify inventory issues. Attend to team work requests such as data dashboards, analysis and insight reporting. Took lead in business process to detect high inventory stock items and recommend appropiate actions Business Improvement Processes to target pain points in Supply Chain models and increase operational efficiency.
• Supply Chain Management Analyst

  Cytiva

  2021.01-2021.07

  (7 months)

  Data Cleaning, collection and analysis to develop business problem statement, business case. Developed data visualizations in dashboard, providing data visibility for decision making. Analyzed and design business solutions to address inventory and capacity management problems.
• Project Research Analyst

  Singapore University of Social Sciences (SUSS)

  2019.12-2020.12

  (a year)

  (1 year 1 month) Conducted research projects on current societal and industry specific affairs, collected and analyzed data for insight reporting to stakeholders.
• National Service

  Republic of Singapore Air Force

  2016.10-2018.08

  (2 years)

  (1 year 11 months)

Educational experience

• National University of Singapore

  Computer Technology/Computer Systems technology

  2024.07-2026.08

  (2 years)
• Singapore University of Social Sciences

  BS, Supply Chain Management, Minor in International trade management

  2018.07-2022.07

  (4 years)
• Nanyang Polytechnic

  Industrial and Product Design

  2012.01-2016.01

  (4 years)

Certificates