Jessica Siew Tan's Resume

Jessica Siew Tan

Head of Account Management for SEA@FCM Travel Asia

Nationality

Summary

Account Management Fanatic | Expertise in Strategic Planning, Program Evaluation, Cost Analysis and CRM. I am an enthusiastic hospitality and travel professional with 12 year's experience in the Travel industry across Asia Pacific. Proven track record in account management, travel savings achievements and business development. Bilingual communication skills. Specialties: • Account Management • Customer Relationship Management • Project Management • Change Management - Implementation • Business Plans • Product Revenue Management • Pricing Strategies • Revenue Analysis • Forecasting/ Budgeting

Work experience

Head of Account Management for SEA
FCM Travel Asia
2023.07-Current
(3 years)
Key Accounts Leader
FCM Travel Asia
2022.09-2023.10
(a year)
Regional Program Manager, Asia Pacific
BCD Travel
2018.02-2022.07
(4 years)
Key Account Manager
FCM Travel Solutions Asia
2015.05-2018.01
(3 years)
Yield Manager for Singapore & Brunei Accounts
Hotelbeds
2014.12-2015.05
(6 months)
Yield Manager (Revenue & Booking Analyst)
Hotelbeds
2014.01-2014.11
(a year)
Assistant Digital Marketing Manager
Starwood Hotels & Resorts Worldwide, Inc.
2013.07-2013.12
(6 months)
Management Trainee in Revenue Management
Starwood Hotels & Resorts Worldwide, Inc.
2012.05-2013.06
(a year)

Educational experience

César Ritz Colleges
Bachelor’s Degree, Hotel & Tourism Management
2009.01-2012.01
(3 years)
Management Development Institute of Singapore
Professional Certificate, Business Management
2008.01-2009.01
(a year)
Management Development Institute of Singapore
Diploma in Travel, Tourism and Hospitality Management, Tourism and Hospitality
2008.01-2009.01
(a year)
Haruhigaoka High School
Japanese Language Proficiency Test Level 3, Japanese Language and Literature
2007.01-2008.01
(a year)