Summary

Work experience

• Cluster Lead / HR Operations & French Language Specialist

  MICROSOFT R&D INDIA - (Spectrum Consultancy Services)

  2015.03-Current

  (10 years)

   Acts as the first point of contact for Employees, Managers and HR Business Partners seeking support in HR Policies & Processes, Transactions & HRWeb (self-service)  Successfully program managed migration of various HR processes from France to GSC – local site  Prepared, reviewed and updated project(s), taking care of transition timeline of service roll-out, all major milestones and deadlines;  Implementing the processes of Problem, Change and SLA’s Management.  Driving Service delivery strategy, accountable for strategic leadership of the accounts, consumer satisfaction and creation of valued senior business relationship with clients.  Managing HRIS, ensuring accuracy and completeness of data and maintaining data security.  Developed result oriented PMS promoting performance culture by identifying organization, customer/ client and business focused KRA and KPI metrics.
• HR Operation Advisor/RMG ISU’s SPOC

  TATA CONSULTANCY SERVICES “TCS”

  2014.10-2015.03

  (5 months)

   SPOC for GE USA/ NGM MEA/NGM LATAM/NGM INDIA  Internal Staffing & Career Management  HR Planning, Workforce & Resources Utilization Management  BPO Processes & Vendors Management
• Human Resources Consultant

  NIPPON SAHARA SYSTEM - (AIESEC Int/Sn)

  2013.07-2014.07

  (a year)

   Recruited to help open new company branch in Dakar, guiding the start-up and management of a full spectrum of HR operations, systems and programs.  Worked with senior management to create HR policies and procedures; recruit employees; create and administer group benefits; develop orientation, training and incentive programs.  Manage leave-of-absence programs and personnel records; administer benefits enrollment and programs; administer HR budget; and handle HR generalist workplace issues.
• National Administrator in charge of Incoming International Placement Program

  AIESEC INTERNATIONAL/SENEGAL

  2013.07-2014.06

  (a year)

   Responsible for the management and regulation of Incoming Global Internship Program including International Recruitment  Responsible for the implementation and development of Global Internship Programs  Responsible for the implementation of national marketing campaigns, Cross Cultural Exchange Programs and management of the CRM platform
• Local Administrator

  AIESEC INTERNATIONAL/SENEGAL

  2012.07-2013.06

  (a year)

   Responsible for the Organizational Development and growth of local operations in 2 local committees (350+ members)  Responsible for local strategic planning and the national plan implementation  Responsible for Human Resources Administration, International Exchanges Management, Finance and Administration Management in the local committees  Responsible for the coaching of local activities and social programs coordination
• Local Vice-President in charge of Talent Management

  AIESEC INTERNATIONAL/SENEGAL

  2011.07-2012.06

  (a year)

   HR planning and management of recruitment and selection processes  Implementation and management of campus recruitment program  Responsible for training and performance tracking and assessment  Compendium management and motivational programs implementation  Market research, sales and partnership management
• Training and Competencies Development Manager

  AIESEC INTERNATIONAL/SENEGAL

  2010.10-2011.06

  (8 months)

   Trainers & Training modules Database Management  Training events management (Local & National Seminars & Conferences)  Members Tracking, Assessment and Development Plan Management

Educational experience

• NIBM

  HR Management & Office Management

  2015.04-2016.04

  (a year)

  Grade A
• GROUPE IAM

  HR & Organizations Management

  2011.09-2013.12

  (2 years)

  Grade B
• FORMADIESEL

  Industrial Vehicles Mechanic & Electronic Diagnostic

  2010.06-2011.08

  (a year)
• CFPT – Senegal/Japon

  Automotive Mechanics

  2009.09-2010.07

  (10 months)

  Grade B+
• CFPT – Senegal/Japon

  Industrial Maintenance/Automotive

  2008.09-2009.06

  (9 months)

  Grade B+