Jau Tyng Lee
Technician Intern@Pong Codan Rubber Malaysia
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Summary
Deputy CS Consultant Manager at KUKA Robot Automation (M) Sdn Bhd. Experienced customer service professional with over 7 years of experience in the robotics industry. Skilled in managing customer accounts, providing technical support, and troubleshooting complex problems. Strong ability to work collaboratively with cross-functional teams to ensure customer satisfaction and achieve business goals. Proven track record of success in handling complaints, processing returns, and delivering high-quality service to customers.
Work experience
Deputy Customer Service Consultant Manager
KUKA Robot Automation (M) Sdn Bhd2023.01-2024.10(2 years)Customer Service Consultant
KUKA Robot Automation (M) Sdn Bhd2020.04-2023.03(3 years)Certified Robotic Trainer
KUKA2019.07-2023.03(4 years)Field Engineer
KUKA Robot Automation (M) Sdn Bhd2017.07-2020.03(3 years)System Engineer
Pro-InfoSys Technology Sdn Bhd2017.04-2017.06(3 months)Technician Intern
Pong Codan Rubber Malaysia2016.02-2016.05(4 months)
Educational experience
Tunku Abdul Rahman University College
Bachelor of Engineering - BE, Mechatronics, Robotics, and Automation Engineering, Credit2014.01-2017.01(3 years)
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