Summary

Work experience

• Product Manager & Technical Support for Foreign Sales

  Cub Elecparts Inc.

  1970.01-Current

  (56 years)

  - Provided 1st line technical assistance, answering support inquiries on tire pressure monitoring systems to European clients via telephone and emails that contributed to customer satisfaction - Provided in person technical support to some of the company’s major customers in Germany for 7 weeks, using German language - Researched, purchased and managed key supplies to increase product coverage - Managed key product coverage database - Coordinated the periodic release of new product versions - Wrote periodic progress reports to managers and main clients
• Chief of Preventive & Predictive Maintenance

  Holcim El Salvador, S.A. de C.V.

  2011.03-2012.07

  (a year)

  - Led a team of 8 mechanics and electricians to reach the top 10 regional annual maintenance KPI’s (MTBF, availability) in 2011, contributing for the firm to reach its sales objectives - Assessed and evaluated occupational health & safety risks and hazards and contributed to reaching the company’s annual OH&S objectives - Planned and coordinated execution of preventive and predictive maintenance inspections and check-ups of machinery, successfully satisfying the internal clients’ production demands - Weekly reported to maintenance manager and coordinators - Led task force teams of machinery stoppages root cause analysis and was responsible for ensuring the execution of their corrective actions
• Chief of Mechanical Maintenance

  Holcim El Salvador, S.A. de C.V.

  2010.09-2011.03

  (6 months)

  - Planned, coordinated and supervised execution of corrective and preventive mechanical maintenance tasks on machinery, contributing to reaching the annual maintenance KPI’s and meeting the sales objectives - Assessed and evaluated occupational health & safety risks and hazards and contributed to reaching the company’s annual OH&S objectives
• Project Engineer

  Holcim El Salvador, S.A. de C.V.

  2008.06-2010.09

  (2 years)

  - Planned, managed logistics and supervised mechanical erection at a cement plant expansion project, ensuring its quality and timeliness - Supervised manufacturing of machinery components - Assessed and evaluated occupational health & safety risks and hazards and contributed to reaching the company’s annual OH&S objectives
• Preventive Maintenance Engineer

  Holcim El Salvador, S.A. de C.V.

  2007.07-2008.07

  (a year)

  - Performed machine condition monitoring and non-destructive testing through vibrations and ultrasound analysis, contributing to meeting the sales objectives of the company. - Assessed and evaluated occupational health & safety risks and hazards and contributed to reaching the company’s annual OH&S objectives

Educational experience

• National Chenghchi Univeristy (國立政治大學)

  Master of Business Administration

  2012.09-2014.06

  (2 years)

  - Full merit based Taiwan International Cooperation & Development Fund scholarship to study a 2-year master’s degree - Final GPA: 91.88/100.00 - Participant at the Japan MBA Business Case Competition 2013 at the Aoyama Gakuin University in Tokyo, Japa
• Queensland University of Technology

  Mechanical Engineering

  2003.06-2007.02

  (4 years)

  - Full merit based FANTEL/LASPAU scholarship for a 4-year undergraduate degree - Final GPA (5.78/7.00) – Graduation with honors - Member of the Golden Key International Honor Society - 3-month internship in quality assurance at Visy Industries in Sydney,