Aligned technical solutions with customer business requirements, ensuring product fit and commercial viability. Collaborated with sales to drive revenue growth through strategic solution positioning and tailored proposals. Oversaw scope, delivery timelines, and stakeholder coordination to ensure seamless project execution.

Led cross-functional project execution, aligning sales, technical, and customer stakeholders to ensure on-time delivery and strategic goal achievement. Acted as the primary business liaison, engaging with customers to define timelines, priorities, and commercial expectations. Drove strategic planning initiatives, translating market and customer insights into actionable project roadmaps. Partnered closely with the sales team to support business negotiations, value positioning, and executive-level discussions. Managed project risks and ensured alignment between operational delivery and revenue objectives. Experience

Led customer-facing technical engagements for ONU, AP, and FTTR solutions, bridging communication between customers, vendors, and R&D teams. Conducted structured requirement analysis and translated operational challenges into firmware improvements and solution enhancements. Presented pre-test and official performance reports, transforming technical data into actionable insights for stakeholder decision-making. Coordinated cross-functional teams to resolve performance issues, ensuring alignment on priorities and customer expectations. Supported pre-sales initiatives by aligning technical feasibility with business objectives and defined project scope.