Work experience

• Manufacturing

  www.mowi.com

  2022.10-Current

  (3 years)

  Organising, managing, and maintaining all project-related documents, ensuring accurate documentation control. Quality assisting Marine Harvest Norway AS / Norway
• Document controller

  DENSO Corporation

  2021.11-2024.06

  (3 years)

  Documenter
• Agriculture

  Mowi

  2014.11-2018.11

  (4 years)

  / Forestry / Fishing Maintaining and developing the overall control system, standard operation procedures for quality assurance. Conducting sample collection and register analysis/test results into LIMS. Reporting tracing and findings in connection with customer complaints. Conducting internal audits in line with Global GAP standard and participate in the HACCP group. Assistant Danske Bank AS / Estonia danskebank.ee
• Banking

  the extra mile

  2013.03-2013.09

  (7 months)

  Managing large amounts of inbound and outbound calls in a timely manner. Following callcenter “scripts” when handling different topics. Identifying customers’ needs, clarify information, research every issue and providing solutions. Seize opportunities to upsell products when they arise. Build sustainable relationships and engage customers by taking Sales representative Leibur AS / Estonia www.leibur.ee
• Agriculture

  Mowi

  2008.07-2009.09

  (a year)

  / Forestry / Fishing Having meetings with potential clients to analyze their needs and present appropriate solutions. Negotiating sales contracts. Resolving unique customer issues. Maintaining the technical expertise and product knowledge necessary to make sales. Achieving sales quotas within a protected territory. Identifying target customers. Making calls as required to collect receivables. Writing up promotional material. Maintaining professional relationships with work colleagues and customers. Preparing sales proposal. Purchaser Dieta AS / Estonia www.dieta.ee
• Sales

  Dieta

  2007.03-2008.07

  (a year)

  Managed buying and purchasing equipment for the company, inventory lists, delivery arrangements and product trends. Provided excellent customer service and effective negotiation efforts when purchasing materials, arranging delivery details and other site objectives.

Educational experience

• Academia

  Public relations

  2000.09-2004.07

  (4 years)

  Public relations

Languages