Work experience

• Warehouse Operations Manager

  Momentum Freight Limited, Nairobi

  2017.11-Current

  (8 years)

  Strategically manage warehouse in compliance with company's policies and vision Oversee receiving, warehousing, distribution and maintenance operations Setup layout and ensure efficient space utilization Initiate, coordinate and enforce optimal operational policies and procedures Adhere to all warehousing, handling and shipping legislation requirements Maintain standards of health and safety, hygiene and security Manage stock control and reconcile with data storage system Prepare annual budget Liaise with clients, suppliers and transport companies Plan work rotas, assign tasks appropriately and appraise results Recruit, select, orient, coach and motivate employees Produce reports and statistics regularly (IN/OUTstatus report, dead stock report etc) Receive feedback and monitor the quality of services provided
• Line Feeder

  Africa Apparels Ltd, Nairobi

  2010.03-2011.02

  (a year)

  Thoroughly checked products for quality, batch coding and use-by dates. Picked and packed efficiently with meticulous attention to accuracy, consistently achieving against production KPIs. Upheld production line to quality and hygiene specifications. Assessed products against quality assurance specifications to maintain high product standards. Consistently achieved or surpassed individual and team production targets. Handled various machines with precision following safety standards.
• Archives and Records

  Equity Bank Ltd, Nairobi

  2009.01-2010.01

  (a year)

  Managed client communications by answering phones and corresponding through email. Monitored office inventory and supplies, promptly ordering low stock items on time Assessed customer needs through clear communication, anticipating and responding appropriately to queries. Safeguarded sensitive and confidential data in compliance with security best practices. Trained new staff in company procedures, operational best practices and computer software. Reconciled POS system reports to identify and correct cash-handling errors and reduce discrepancies. Coordinated communications between various departments to schedule meetings and keep company informed on critical matters. Executed account updates and noted account information in company data systems. Promoted sale prices and promotions and redeemed coupons to offer competitive prices and boost customer loyalty. Completed opening and closing procedures, verifying proper cash-on-hand amounts and allocating resources. Accepted and processed cash, card and mobile payments to complete customer transactions. Operated and maintained various office machinery such as printers, fax machines and photocopiers to keep office running smoothly. Implemented visual merchandising standards for engaging front-lane displays and endcaps. Monitored past due accounts and pursued collections on outstanding invoices. Identified data discrepancies through careful analysis, promptly researching issues for quick resolutions. Kept office operations running smoothly and efficiently by implementing procedure and policy improvements. Compiled financial data and drafted billing reports to identify past-due accounts and reconcile balances. Retrieved and organised files for staff and tracked checked out documents. Supported staff in preparing reports and presentations by gathering support materials from

Educational experience

• Kenya School of Revenue Administration

  Integrated Customs management system

  2022.02-2022.08

  (7 months)

  Integrated Customs management system
• NAIROBI AVIATION COLLEGE

  Warehousing And Logistics

  2006.10-2007.05

  (8 months)

  Warehousing And Logistics
• MBOONI BOYS HIGH SCHOOL

  Certificate of Secondary Education

  2001.01-2004.11

  (4 years)

  Certificate of Secondary Education

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