Ivan Chai

Director of Sales@voco Kuching
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Summary

Sales & Marketing | Revenue Management, Digital Marketing, OTA, MICE, Hotel Operation Management.. With over a decade of experience in hospitality and sales. Focused on delivering exceptional guest experiences and driving revenue growth, I bring strong analytical, business, and financial acumen to the team. My goal is to align innovative sales strategies with the hotel's mission of offering memorable adventures in Kuching City, while fostering collaboration and inclusivity across teams. Leveraging my expertise in hotel operations, sales strategy and financial analysis, I work with a cross-functional team to enhance operational efficiency and client satisfaction.

Work experience

  • Director of Sales

    voco Kuching
    2025.12-Current(8 months)
  • Director Of Sales

    The Waterfront Hotel Kuching
    2021.11-2025.10(4 years)
  • Property Manager

    CBRE
    2021.10-2022.03(6 months)
  • Hotel Manager

    THE HOTEL GROUP LIMITED
    2017.03-2021.10(5 years)
  • Brand Advocate

    CPM International
    2015.05-2017.03(2 years)
  • Manager, Digital & Field Marketing

    Starwood Hotels & Resorts Worldwide, Inc.
    2009.01-2015.05(6 years)
  • Reservation Sales Agent & Revenue Coordinator

    Four Points by Sheraton
    2009.05-2010.04(a year)
  • Event Crew

    Hilton Kuching
    2008.10-2009.05(8 months)

Educational experience

  • SEGi College

    Associate's degree, Tourism and Travel Services Management, 3.2
    2007.01-2009.01(2 years)
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