Ilsa
Ecommerce operations
Female28 y/oSales Operations/Brand Manager/Supervisor/Brand Management/Brand Specialist/Assistant/Market research and analysis/Pre-sales customer service/After-sales customer service/Supply Chain Specialist/Assistant/E-commerce Product ManagerLive in PakistanNationality Pakistan
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Work experience
Operations Specialist
Amazon Private Label, TikTok Shop, and Co., Ltd.2023.08-2025.06(2 years)Skilled in end-to-end product Product Research & Trend Analysis research, competitive and trend analysis, Identified profitable product opportunities by analyzing market listing optimization, and store operations. trends, functional upgrades based on customer reviews, and Successfully managed affiliate programs and competitive gaps using tools like DataDive, Helium 10, Sortime, and creator outreach across TikTok Creator Shulex. Marketplace, Amazon Creator Connection, Collaborated with design/sourcing teams for upgrades based on Wayward, and Archer platforms. Known for market demands. launching and scaling digital storefronts, Temu Store Management driving conversions through strategic Established MulWark’s official Temu account from scratch. Handled collaborations, and improving performance end-to-end store setup, listings, promotions, order processing, through continuous market feedback. performance analysis, issue resolution, seasonal campaigns, and customer support. SKILLS Optimized product pages and implemented campaign strategies to maximize visibility and conversion rates. TikTok Shop Operations Platforms: Amazon, Temu, TikTok Shop Managed TikTok cross-border shop, including listing optimization, Tools: DataDive, Helium 10, ZonGuru, product launch planning, shop design, campaign execution, and daily Sorftime, Shulex, Notion, Google Sheets, account health monitoring. Lark, Feishu, WeChat, Deep Seek, Chat GPT. Planned and executed promotional strategies, increasing product Affiliate Programs: TikTok Creator visibility and order volumes. Marketplace, Amazon Creator Connection, Affiliate & Creator Program Management Wayward, Archer Built affiliate networks via TikTok Creator Marketplace, Amazon Key Skills: Creator Connection, YouTube, Wayward, and Archer Affiliates. Reached out to creators, negotiated collaborations, managed Product Research & Analysis onboarding, tracked performance, and processed commissions. Store Setup & Listing Optimization Successfully increased affiliate engagement and conversions through Order & Inventory Management strategic creator alignment. Affiliate & Influencer Program Execution Amazon Creator Program Cross-Platform Campaign Management Managed onboarding, sample dispatch, conversion tracking, and Communication & Team Coordination communication with Amazon content creators. Customer Experience & Account Health Helped improve brand engagement and customer trust through curated partnerships.VIRTUAL ASSISTANT
Invest tech agency2020.01-2022.01(2 years)Promoted from intern to core team member due to performance. Responsible for product hunting, supplier sourcing, keyword analysis, and design briefing. Mentored interns and supported multiple successful Amazon launches. WHOLESALE HANDS-ON Initiated self-learning in Amazon wholesale through brand/distributor outreach and account setup. Conducted product validation and sales potential research based on profitability and supplier credibility. Opened multiple wholesale accounts, gaining hands-on experience with onboarding requirements and MOQ negotiations.
Educational experience
DIGITAL MARKETING Institute of digital marketing pakistan
Digital Marketing2022.06-2023.06(a year)Digital marketing, WordPress, Email Marketing, Social Media Advertising, Seo, Sem.AMAZON PRIVATE LABEL extreme commerce pakistan
Ecommerce platforms operations Amazon, TikTok Shop, Shopify and Temu2020.11-2022.02(a year)Amazon private label, TikTok Shop USA, UK and South East Asian Thailand and Malaysia marketplaces.FUUAST (Gulshan) CGPA
Finance2016.02-2020.01(4 years)Bachelor's of Business Administration
Languages
English
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