Huyen Ngo

Hotel Manager@L'Heritage Hanoi | Guest Relations Officer@One&Only Royal Mirage Dubai
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Summary

General Manager in O gallery Premier Hotel. As I continue my professional development, moving towards achieving my career goals at the senior level in Hanoi, I am enthusiastic of expanding my strengths and knowledge with new work opportunities. I am keen to assume responsibility for driving success across every aspect of hotel and resort operations and look forward to working closely with a motivated team, inspirational Leadership and visionary Owners who will challenge me to perform at the very highest level. Over the 7 years of my experience i have added to my knowledge activities concerning Hotel Management operations, Guest Relations, Front Desk, HR – I have acquired an extensive exposure to all of the functions associated with these needs... Additionally, as part of who I am, I am proud to offer some excellent organizational skills, a sincere dedication to my various work requirements, and a genuine loyalty to the Hotel Brand by which I have been employed. Combined with my personality, self-motivation, positive thinking, focused work ethic, ability to work under pressure at a fast-paced environment and high personal integrity, will enable me to make a positive impact in any organization.

Work experience

  • Hotel Manager

    L'Heritage Hanoi
    2018.02-Current(8 years)
  • Guest Relations Officer

    One&Only Royal Mirage Dubai
    2016.12-Current(10 years)
  • Administrative Assistant

    Yonwoo Corporation
    2015.01-2016.11(2 years)
  • Reception Assistant

    Various hotels in Hanoi
    2012.12-2015.01(2 years)

Educational experience

  • Hanoi Tourism College

    Bachelor's degree, Hotel Business Management, Strong - pass
    2009.01-2012.01(3 years)
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