
Hendra
HVAC SALES PROJECT MANAGER
Sales representative/Key Account Sales/Sales EngineerLive in IndonesiaNationality
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Summary
Senior HVAC sales professional with over 20 years of experience in project-based sales, technical solution selling, and key account management within the HVAC and MEP industry. Extensive background working with international brands including Midea, Daikin, Panasonic, and Toshiba, covering commercial, industrial, healthcare, and high-rise building projects.
Work experience
HVAC SALES PROJECT MANAGER
MIDEA HVAC INDONESIA. PT2016.05-Current(10 years)- Responsible for overall sales performance of RAC & CAC products in Indonesia. - Managed key accounts including consultants, contractors, developers, and end users. - Led project-based sales from technical solution design to commercial negotiation and bidding. - Supported system solutions including VRF, Chillers, AHU/FCU, Precision AC, and Heat Pumps. - Coordinated internal sales, marketing, and engineering teams to ensure project delivery. - Involved in large-scale projects across commercial buildings, hospitals, offices, and residential developments. Sales Performance: ➢ Always exceed of the sales budget target more or less an average of 5% to 10% from the sales budget targeted each year. For last year I set up, managed & tracked a marketing plan budget of $273k across all digital, offline channels, dealer channels (B2B) and direct selling (B2C) that generated a Revenue of +$8.7 Mio. Internet and Networking. ➢ Accelerated sales growth rate 30% by launching, seminar, roadshow and optimizing paid social and email marketing campaigns. for more than 20 projects in one year. ➢ Develop and present reporting presentations, showcasing results and recommendations based on past performance and strategy. ➢ Heavily involved in webinars, keynotes, customer support, launching new products and in developing projects with G-Level executives.SERVICE MANAGER
PANASONIC GOBEL INDONESIA. PT2014.05-2016.04(2 years)- Led after-sales service operations, installation supervision, and technical support. - Managed nationwide service network and SLA performance. - Controlled warranty processes, spare parts operations, and service budgets. - Delivered technical training to dealers, installers, and service partners. Sales Performance: ➢ Last time I set up, managed & tracked a services plan budget of $127k across all digital, offline channels, dealer channels and direct selling that generated a Revenue of +$10 Mio. Internet and Networking. ➢ Accelerated spare-parts sales growth rate 50% by training, launching, seminar, roadshow and optimizing paid social and email marketing campaigns. for more than 40 projects in one year. ➢ Develop, Improving and achieving Service Level Agreement (SLA) at all service branch area. ➢ Create development programs of technical helpdesk for Authorized Service Partners and assist on product quality and training to provide consulting services to customers (Contractors, Dealers and End users) engineer to guide them through the process.SALES ENGINEER MANAGER
TOPJAYA SARANA UTAMA. PT2013.05-2014.04(a year)- Responsible for sales development and application engineering of RAC & CAC products. - Supported consultants and contractors with HVAC system design and product selection. - Developed new customers and managed existing B2B project accounts. - Prepared technical and commercial proposals and supported tender processes. Sales Performance: ➢ Set up, managed & tracked a marketing plan budget of $350k across all digital, offline channels, dealer channels and direct selling that generated a Revenue of +$14 Mio. Internet and Networking. ➢ Successfully delivered timely accelerated sales growth rate 45% by launching, seminar, roadshow and optimizing paid social and email marketing campaigns. for more than 30 projects in one year.SALES MANAGER
DAIKIN INDONESIA2007.04-2013.04(6 years)- Led project sales and solution selling for Daikin VRV systems. - Managed relationships with consultants, contractors, and developers. - Drove new business development and key account growth. - Combined sales responsibility with strong engineering support for complex projects. Sales Performance: ➢ Maintains and demonstrates proficient working knowledge of all work-related equipment, policies, procedures, and tactics at all times. ➢ Reports and addresses all potential safety concerns/incidents/issues promptly, resulting in job safety increase of 44% over one years. ➢ Ensures contractors complete work on schedule while fulfilling warranty issues. ➢ Initiated problem-solving and assisted in performing repairs on any required work-related equipment in a timely manner. ➢ Drove the implementation of consistent project site observation reporting to ensure that quality expectations are met. ➢ Led by example and coached through routine field processes and procedure training for 15 employees. ➢ Demonstrated schedule leadership by driving the weekly measurement of plan versus performance. ➢ Exhibited problem-solving skills and the ability to mitigate risk by implementing strategies in alignment with each stakeholder’s goals and objectives. ➢ Monitored schedule performance to meet or beat the milestone finish dates, resulting in 99% deadline compliance.SITE MANAGER
KARYA INTERTEK KENCANA.PT2005.04-2007.03(2 years)- Managed MEP & HVAC project execution, site supervision, scheduling, and cost estimation. - Coordinated subcontractors and ensured project quality and timeline compliance.ESTIMATOR
SINAR MONAS.PT2002.12-2005.03(2 years)As Estimator (Last Position) As Design & Estimator (2nd.) As Design Engineer (1st.) For Design Engineering, Engineering Supervision, Budget Estimation and Project Management of Mechanical, Electrical, Plumbing & HVAC System and Installation. This is the place for a brief summary of your key responsibilities and most stellar accomplishmentsESTIMATOR
BHAKTI PERTIWI BANGUN NUSA. PT2001.09-2002.11(a year)As Estimator (Last Position) As Site Engineer (1st.) For Design Engineering, Work Supervision, Budget Estimation and Project Management of Civil Work Installation. This is the place for a brief summary of your key responsibilities and most stellar accomplishments.
Projects
- 2024.10-Current(2 years)
Educational experience
UNIVERSITY OF INDRAPRASTA
Bachelor of Architecture2019.11-2022.11(3 years)
Languages
English
Fluent
Indonesian
Native
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