Helen Lau
Snr Sales Operation Manager - APAC & EMEA Video Group@Harmonic | Sales Operations Manager – APAC@Harmonic
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Summary
A Sales Operations Professional who assists in shaping your sales team. An all-rounder team player with intriguing experiences in Sales Operations in IT arena; of which, 10 years as a team leader and people manager for Asia Pacific. Currently as Sales Operations Manager in Broadcasting MNC, Global Operations. Key responsibility involves (not limiting to): Sales Enablement Sales Operations Project Management Channel Partner Management Marketing Program Execution Process Improvement (Including IT system) Setting up BMS for the Company/Department/Regions Sales Attainment Tabulation Managing Staff Highly driven and self-motivated individual who believes in "work hard and work smart"
Work experience
Snr Sales Operation Manager - APAC & EMEA Video Group
Harmonic2024.07-Current(2 years)Sales Operations Manager – APAC
Harmonic2014.10-Current(12 years)Services Sales Operations Manager, Asia Pacific
Lenovo2005.07-2014.04(9 years)Customer Services Coordinator, Marine Division
BP2004.10-2005.04(7 months)Shipping cum Sales Assistant
Kanto Kasei (S) Pte Ltd2002.12-2004.10(2 years)Customer Care Consultant
StarHub2002.01-2002.12(a year)Project Executive
Befreuden (S) Pte Ltd2001.01-2001.12(a year)
Educational experience
Marketing Institute of Singapore
Graduate Diploma in Marketing Communications (GDMC), Marketing2005.01-2005.01University of London
Bachelor of Science (BS), Management, 3rd Class Honor2002.01-2004.01(2 years)Singapore Polytechnic
Diploma in Marketing, Marketing1997.01-2000.01(3 years)
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