Work experience

• LiveOps & Project Operations Specialist (QA Engineer / Monetization Operations Specialist)

  Playtika

  2022.06-Current

  (4 years)

  LiveOps Configuration & Delivery: Planned, configured, tested, and launched in-game activities and monetization offers Generated and maintained project documentation, test plans, and release checklists to surface issues early and support informed decision-making Planned and coordinated project deliverables across teams to ensure timely releases while maintaining quality control Took ownership of internal tools and newly developed features as a LiveOps expert Improved team efficiency by up to 2x through feature ownership and internal tool optimization Actively contributed to production readiness reviews and product lifecycle processes Team & Operational Coordination: Own day-to-day team coordination, including task prioritization, workflow tracking, and resource planning, as a core part of the role Facilitated sprint planning, task decomposition, backlog maintenance, and stakeholder updates Designed and implemented onboarding and capacity tracking processes, improving ramp-up efficiency and reducing time-to-value by 30% Maintained LiveOps stability with 90%+ availability, including OOO and PI coverage Analyzed and prioritized team workload based on business needs Cross-Team Collaboration & Process Improvement: Acted as primary liaison between business, product, engineering, and operations teams to ensure clear requirements and alignment of project goals Coordinated cross-functional discussions and escalations to remove blockers and keep deliverables on schedule Handled red flags, performed root cause analysis and compensations Identified workflow bottlenecks and introduced process enhancements to improve operational efficiency and reduce cycle time Maintained and updated project dashboards and reporting artifacts used by leadership for decision-making
• AML/KYC Specialist

  BestBet Sp. z o.o.

  2021.10-2022.06

  (9 months)

  Assisted in developing and maintaining internal policies and registers in line with AML/CFT regulations Conducted and documented analyses of customer transactions to identify suspicious activity Performed due diligence on politically exposed persons (PEPs) Monitored and supported processes of transaction suspension and account blocking Contributed to risk assessment preparation and ongoing updates Supported creation of internal training and preventive awareness materials Maintained structured documentation and supported cross-team coordination in a regulated environment

Educational experience

• university of information technology and management in rzeszow

  International Management

  2016.01-2019.01

  (3 years)

Certificates