(4 years 8 months) - Perform after-sales support for installation, calibration and repair of measuring instruments. - Excellent in troubleshooting independently in-house or on-site in order to resolve customer issues and optimize business workflow, resulting in more than 100% KPI achieved for 2021. - A good team-player where coordination, communication and sharing knowledge information among peers in order to achieve customer satisfaction. - Travelling around Malaysia and provide support to other branches when required.