Grady

Sales Engineer Fire Protection & HVAC
MaleSales representativeLive in IndonesiaNationality
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Work experience

  • Sales Engineer Fire Protection & HVAC

    AVK Fusion Indonesia
    2025.03-Current(a year)
    General and Administrative • Develop and execute sales and business plan for fire protection market for any segments possible. • Excellent utilization of CRM tools, strong discipline in recording all activities and pipelines. • Provides timely accurate competitive pricing on all completed prospect applications submitted for pricing and approval, while striving to maintain maximum profit margin. Financial and Business Control. • Determine and assign sales quotes, products business design, targets and/or goals. Project and forecast annual and quarterly revenue and for one or more sales territories. • Provide timely, accurate, competitive pricing on all completed prospect applications submitted for pricing and approval, while striving to maintain maximum profit margin. • Analyze sales data on sales results and develop plans to address performance gaps. • Collaborate with marketing executives to develop lead generation plans. • Develop sales & after sales strategies to acquire new customers or clients track sales team metrics and share them with company leadership. Customer Service • Maintain a deep understanding of customer needs and monitor their preferences. • Resolve escalated customer issues and customer complaints regarding sales and service. • Monitor and respond to customer feedback throughout the buying and aftersales process. • Provide expertise when setting and adjusting pricing plans and discount rates and provide advanced negotiation expertise. • Connect company headquarters with customers and salespeople in the field. Technical & Service Area • To recommend technical solutions and promote AVK products to customers. • To Train and educate customer maintenance staff on products installation, failure analysis, and troubleshooting • To support sales staff on technical aspects and provide technical assistance whenever required.
  • Freealance Sales

    PT Tan Anugrah Sejahtera
    2025.02-Current(a year)
  • Sales Project

    PT Patigeni Mitra Sejati- Contract
    2023.07-2025.02(2 years)
    • Selling system for Fire Alarm, Fire Hydrant, Fire Extinguisher, Fire Suppression System. • Provide consultation sessions for fire protection system. • Analyze the problems and needs of customers. • Providing education about Fire Protection and providing Fire Protection System solutions. • Working with consultants to use the company's original product. • Visit to help estimate the plan to install the Fire Protection System. • Search and participate in tenders for government agencies and SOEs.
  • Country Manager

    BrightChamps
    2022.05-2023.03(a year)
    • Focus to maintain revenue per closure • Handle all Indonesian sales team member • Doing analysis for every source of leads and take decisions. • Making plans for increasing revenue, conversion rate, and ATS (Average ticket size) • Making plans for every source of leads • Maintaining daily tracker for revenue, conversion rate, and ATS (Average ticket size) to every source of leads • Train to improve sales pitch • Doing research & make plans to solve customer’s problem • Create an improvement plan & target for each month including a new initiative • Set up with product & marketing team to creating a new product & try new marketing solution • Create an incentive target for the team • Achieving MOM targets and maintaining the required conversion ratio • Hiring new candidates for my respective geography and team • Training the new candidates and making them strong and efficient in their work and make sure they achieve their individual targets
  • Associate Sales Manger & Academic Counselor

    BrightChamps
    2021.08-2022.05(10 months)
    • Interact with Indonesia Clients • Offered the clients about company product and explained the details for each product • Convinced the clients to buy the product (coding courses for their children) • Maintained good relationship with clients • Understand and helped customer needs • Generated the revenue for company and achieved weekly targets • Managed team and helped them to work well • Reached more than 5.2 Million INR in 1 year
  • Secondary Operation Internship

    PT DJAUM
    2019.01-2019.02(2 months)
    - Repair and modify prototypes that will be used instead of conventional machines that have been used previously, as part of updating tools and making production costs effective. - Studying the performance of PLC and the production process used in the company.
  • Server

    CV Multi Komunika
    2016.08-2017.09(a year)
    - Regulate and supervise incoming and outgoing transactions - Fix the server network - Create daily sales reports - Create sales invoice
  • Task Force

    CV Multi Komunika
    2016.05-2016.08(4 months)
    - Help agents in order to solve problems in the company - Looking for problem solving solutions - Performs the function of facilitation, mediation, and supervision - Become public relations for the restoration of trust in the business world

Educational experience

  • Universitas Katolik Soegijapranata

    Electrical and Electronics engineering
    2016.01-2020.01(4 years)
  • Nusaputera 1 Vocational High School

    Computer Systems Networking and telecommunications
    2013.01-2016.01(3 years)

Languages

Indonesian
Native
English
Fluent
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