Summary

Work experience

• Customer Service Representative

  Carter Biggs Logistics

  2022.01-2022.06

  (6 months)

  ● Interfacing with Customers. ● Maintained a positive, emphatic, and professional attitude towards customers at all times. ● Responded promptly to customer inquiries and complaints and aided to address them satisfactorily. ● Communicated with customers through various channels. ● Responded to tons of Emails/ Ticketing. ● Ensured the clearance of passengers who were wrongly charged to court and also those acquitted. ● Keeping records of customers’ interactions, transactions, comments, and complaints resolution. ● Working with Government agencies to ensure inbound travelers to Nigeria carry out compulsory Covid tests and vaccinations, facilitating the communications and penalties as necessitated. ● Data Entry.

Educational experience

• Lagos State University

  Accounting

  2005.09-2012.06

  (7 years)

  Financial Accounting