Work experience

• Pre-sales engineer

  Samsung Electronics Company - Latin America Display Office (LADO)

  2016.08-Current

  (10 years)

  Smart Signage As digital signage expert my duties comprised trainingtoSystem Integrators and partners regarding Software andHardware provided by Samsung, technical support to endcustomers, and development of POCs regarding the SoftwarePlatform. Hospitality TV As Hospitality TV expert my duties consisted on designof IPTV&VOD solutions, CATV RF network design, large venues networkdesign, and training to partners and SystemIntegrators onSamsung Hospitality solutions. LED As LED expert I was on charge of mechanical and electrical design for LED screens for consumer sector, DOOH, andCinemaLED. As well assisting installations in order to provide hands ontraining to partners, and provide tech support to cinemas onwhichSamsung Cinema LED screens were employed. Tizen development My duties as Tizen expert were the development of the ecosystemof applications aimed to the professional display lineup, fromscouting in order to look for new partners, tech support, development of POC in order to assist partners, and giveguidelines and training on Tizen / JavaScript programming.
• Latinamerica Display Office Pre-sales Engineer

  Samsung Electronics

  2016.01-Current

  (11 years)

  As a Latinamerica Display Office (LADO) Pre-Sales Engineer at Samsung Electronics, I play a pivotal role in supporting the technical needs of subsidiaries across the LATAM and Caribbean regions. I serve as a vital link between the headquarters and local subsidiaries, ensuring seamless communication and technical assistance. Key Responsibilities and Achievements: - Technical Support: Provide expert technical guidance and solutions to subsidiaries, ensuring the successful implementation of display products and solutions. - Product Expertise: Specialize in Smart Signage, LED Signage, Hospitality Solutions, and Professional Displays, leveraging in-depth knowledge to meet diverse customer needs. - Regional Coverage: Act as the primary technical liaison for the LATAM and Caribbean regions, ensuring alignment with HQ strategies and local market requirements. - Collaboration: Work closely with cross-functional teams, including sales, customer support, and product development, to drive business growth and customer satisfaction. - Customer Engagement: Engage with key clients and stakeholders to understand their requirements, propose tailored solutions, and ensure successful project execution. Areas of Expertise: - Smart Signage - LED Signage - Hospitality Solutions - Professional Displays
• Pre-sales engineer and product specialist for LATAM

  Scala Inc

  2015.01-2016.08

  (2 years)

  As LATAM pre-sales engineer my main responsibilities was to help the sales team in order to overachieve sales quotas, alongside mo other duties consisted on host webinars on monthly basis in order to train partners and coworkers on the solution, partner support, customer engagement, and on site requirement elicitation for final customers. As productspecialist I was on charge of the design and development of custommade projects, techsupport, and some R&D duties.
• R&D programmer

  Multimedia Corporativa

  2011.09-2014.11

  (3 years)

  Development of Digital Signage solutions, mobile apps, and R&D duties, my researchareaswere IP solutions, research on HDTV applications, and development of artificial intelligence algorithms applied on computer vision used to measure audiences tendencies. As part of the R&D team one of the largest research projects I leaded was the development of aSmart TV for Haier Mexico.

Educational experience

• LINDA FI UNAM

  mechanical design and electronic design

Languages