Work experience

• Business Development Executive

  Linde Material Handling Asia Pacificl5Loyang Way

  2024.04-Current

  (2 years)

  Material Handling responsible for driving sales and rental growth of material handling equipment across Singapore’s logistics, warehousing, and industrial sectors. Over the past two years, I have achieved more than 150 units in combined equipment sales and rentals, consistently contributing to revenue growth and customer expansion. Played a key role in growing the company’s footprint in Western Singapore by securing new key accounts and developing long-term relationships with logistics and manufacturing clients. Regularly conduct on-site warehouse surveys to understand operational requirements and recommend tailored equipment solutions that improve efficiency, safety, and productivity, while managing the full sales cycle from prospecting and consultation to negotiation and after-sales support.
• Bonded Warehosue Executive

  Asia Pacific Breweries l 459 Jalan Ahmad

  2022.01-2023.08

  (2 years)

  As a Bonded Warehouse Executive, my role is integral to the efficient management of a bonded warehouse, a facility authorized to store goods without immediate payment of duties and taxes. I oversee the day-to-day operations, ensuring compliance with customs regulations and efficient managementof space. My responsibilities include managing the receipt, storage, and dispatch of bonded goods, maintaining meticulous records to facilitate customs inspections and audits. I work closely with customs authorities to ensure adherence to regulations, proper documentation, and timely clearance of bonded inventory. My responsibilities extend to managing a team of warehouse staff, providing leadership to ensure a safe working environment, adherence to standard operating procedures, and timely completion of tasks. In addition to operational duties, I actively contribute to process improvement initiatives, identifying opportunities to enhance warehouse efficiency, reduce errors, and optimize resource utilization. My commitment to continuous improvement aligns with the goal of achieving operational excellence within the warehouse. Overall, my role as a Warehouse Executive involves a strategic and hands-on approach, combining effective leadership, technological proficiency, andacommitment to excellence in warehouse management.
• Customer Service Officer

  Asia Pacific Breweries l 459 Jalan Ahmad Ibrahim

  2021.01-2021.12

  (a year)

  As a Supply Chain Customer Service Officer, I am responsible for facilitating seamless communication between our organization and clients, ensuring a smooth and efficient flow of products through the supply chain. My primary focus is on delivering exceptional customer service by addressing inquiries, resolving issues, and maintaining positive relationships with clients. Key aspects of my job scope include order management, where I oversee the end-to-end order process, from order placement to fulfillment. I collaborate closely with various internal teams such as logistics, procurement, and distribution to ensure timely and accurate delivery of products. Additionally, I am proficient in using supply chain management systems to track and monitor order statuses, distributor inventory levels, and shipment details. I play a crucial role in managing customer expectations by providing accurate and timely information regarding order status, shipping updates, and any potential issues. Whenchallenges arise, I work proactively to identify solutions, keeping the customer informed and satisfied throughout the resolution process.
• Team Leader

  NTUC Fairpricel1Joo Koon Circle

  2020.01-2021.01

  (a year)

  As a Fresh Food Team Leader, I play a pivotal role in ensuring the quality and efficiency of our fresh food department. Responsible for leading a dedicated team, I oversee tasks such as inventory management, product rotation, and maintaining high hygiene standards. My role involves coordinating with suppliers, ensuring the timely arrival of fresh produce, and managing stock levels to minimize waste. I prioritize maintaining a visually appealing and well-organized display to enhance the customer experience. I lead by example, providing guidance to the team in handling perishable items, enforcing safety protocols, and delivering exceptional customer service. In addition, I actively ensure that team members are well-versed in handling fresh products and adhere to food safety regulations. Constantly seeking ways to improve processes, I aim to optimize freshness, reduce waste, and enhance overall efficiency in the fresh food department.

Educational experience

• Birmingham City University

  BA (Hons) International Business

  2017.01-2021.01

  (4 years)

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