julio de 2019 - septiembre de 2021 (2 años 3 meses) Growatt is a new energy enterprise dedicated to the R&D and manufacturing of PV inverters including on-grid, off-grid and storage inverters, and user side smart energy management solutions as well. Provide solutions to customer’s inquiries, provide trainings to distributor’s customers, engineering teams and sales teams, receiving and processing warranty claims and manage the replacement stock, provide field service in special cases, board replacement on damaged inverters, certificate inverters under NOM requirements and attending to exhibitions and conferences.

junio de 2015 - septiembre de 2021 (6 años 4 meses) Residential and commercial PV projects. Design, sales, installation and after sales.

marzo de 2018 - mayo de 2019 (1 año 3 meses) Answering phone calls and emails from customers, general inquiries, technical issues and troubleshooting and providing solutions. Receiving warrany claim forms according to the company terms and conditions and manage the process with the supplier.

(1 año 5 meses) In charge of developing electrical low and mid voltage projects like hotels, malls and factory halls. Electrical calculations, single line diagrams, drawings in autocad and formalities/procedures with the electrical provider.