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Customer Support Agent PLANET ART
Female32 y/oEnglish TranslationNationality
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Work experience
Customer Support Agent PLANET ART
2023.01-2023.03(2 months)Monitored customer complaints via chat and email providing assistance. Handled customer concems and escalated major issues to supervisor. , Generaling replacements and shipments in the system. December 2020-Seplember 2022 Video Auditor Al HUAWEI | APPEN CHINA ,Audit videos and determine if the content was suitable based on rules established by the company, such as violence, porncgraphy, political. Online search of lopics ,Liaised with manager on audil plan, exlent and duration of work to map out workflow for maximum efficiencyIndependent Transcriptionist
APPEN CHINA2020.02-2022.07(2 years)Transcribed content from legal hearings and interviews, typing with meliculous accuracy and precision to deliver verbatim results. , Produced transcripts for clients, working to exact specificalions and delivering high-standard results , Checked transcripts for spelling and grammar accuracy, ensuring readiness for distribution and publication ,Proofread completed and existing transcripts to meet styling brand guidelinesSpanish Teacher
English teacher POPULAR LEARNING CENTER2017.12-2021.08(4 years)Shaghai. China,CHINA Established safe learning environment to make sludents feel comfortable, secure and confident while learn english as a second language. presentations to motivate students to learn and achieve success. April-Novermber 2022 1 on 1 online tutoringCustomer Service Representative HUELLAS DEL CARIBE
PHOTOGRAPHER2014.07-2017.12(3 years)Roo.M6xico .For the companies I worked for, I was responsible for talking lo guests to offer them photographic services, scheduling sessions Pholo relouching and salesCommunications Assistant INEA
COMMUNICATION ASSISTANT2013.04-2014.05(a year)Assisting the institution's direclor on public events and taking graphic evidence. Handle internal correspondence, schedule appointments, graphic design and assistance at the radio program. , Oversaw calendars to schedule weekly meetings for communications team
Educational experience
- Communication
Certificates
TESOL cerlifed
Skills
English
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