Fay

Luxury Travel Designer
Female36 y/oMember/VIP Management/Customer Service Specialist/Network/Online Customer Service/Telephone customer service/Pre-sales customer service/After-sales customer service/Consulting hotline customer serviceLive in GreeceNationality Greece
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Summary

Luxury Travel Designer with extensive experience creating bespoke holidays and booking high-end yacht charters. Skilled in creating seamless, personalised bookings with attention to detail, ensuring every journey is memorable. Experienced in both B2B and B2C bookings, excelling at delivering exceptional service even in unfamiliar destinations. Motivated, proactive, and passionate about transforming travel dreams into unforgettable experiences.

Work experience

  • Luxury Travel Designer

    The Thinking Traveller
    2022.03-Current(4 years)
    •Designed and sold bespoke travel experiences for high-net-worth clients, including luxury villas, private yacht charters, and curated excursions. •Developed long-term client relationships, leading to repeat bookings, referrals, and an expanding network of luxury travel clients. •Ranked as top seller within the team, driving significant bookings and revenue for luxury experiences.
  • Reservations & front desk

    Albergo Gelsomino Hotel 5*
    2021.09-2022.01(5 months)
    •Managed reservations and front desk operations, ensuring smooth check-ins and personalised guest experiences. •Assisted with billing, invoicing, and maintaining accurate guest records.
  • Concierge & Front Desk

    Aegialis Hotel & Spa 5*
    2019.05-2021.09(2 years)
    •Delivered high-quality concierge and front desk services for luxury hotel guests. •Designed personalised itineraries and handled guest requests, including group bookings and special events.
  • Stewardess

    Orange2fly
    2019.02-2019.05(4 months)
    •Provided professional in-flight service for commercial charter operations. •Ensured passenger comfort, safety, and satisfaction during flights.
  • Stewardess

    Cobalt Aero
    2018.03-2018.10(8 months)
    •Delivered professional and efficient service for high-volume commercial flights. •Developed skills in time management and rapid problem-solving in fast-paced environments.
  • Stewardess

    Emirates Airlines
    2013.03-2018.03(5 years)
    •Provided exceptional service to international and high-net-worth clients, including VIPs and premium passengers. •Managed luxury in-flight experiences, ensuring personalised attention and seamless service. •Assisted in promoting and upselling premium products on board, contributing to revenue growth.

Educational experience

  • Hellenic Open University

    Tourism Management
    2020.09-2024.06(4 years)
    Bachelor in Tourism Management.

Languages

Greek
Native
English
Proficient
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