Eric Hsu
Senior Cloud Support Engineer@Snowflake
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Summary
Cloud Support Engineer. Technology professional with 15+ years of combined track record in Enterprise Customer…
Work experience
Senior Cloud Support Engineer
Snowflake2026.02-Current(6 months)Senior Technical Support Engineer
Observe, Inc.2025.12-2026.02(3 months)Cloud Support Engineer
Confluent2019.08-2025.12(6 years)Senior Cloud Support Engineer
Confluent2019.08-2025.12(6 years)Failure Analysis Specialist
Google2017.10-2019.08(2 years)Failure Analysis Specialist
Google via Adecco2017.10-2019.08(2 years)Data Center Engineer
Dell EMC2016.12-2017.07(8 months)Service Delivery Manager
Hortonworks2016.04-2016.08(5 months)Technical Support Analyst
Hortonworks2013.11-2016.03(2 years)Developer Support Engineer
IBM Corporation2006.10-2013.11(7 years)Data Center Engineer
Sun Microsystems2005.07-2006.10(a year)Data Center Technician
Sun Microsystems Incorporated (via PRO Unlimited)2005.07-2006.10(a year)Adjunct Staff
RAND Corporation2004.06-2005.06(a year)
Educational experience
University of California, Santa Cruz
Bachelor's Degree, Computer Science
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