
Emma
B&M retail worker
Female22 y/oCustomer Service SpecialistLive in United KingdomNationality United Kingdom
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Work experience
B&M retail worker
B&M Mexborough branch2025.10-Current(2 months)· Money Management: working at the tills, ensuring the correct amount is kept in the tills and safely dealing with the transactions. · Customer Service: ensuring customers are happy being in the store, helping where I can with guidance around the store, dealing with any issues that arise. · Health & Safety: handling large objects safely, making sure any broken supplies are quickly fixed and cleaned up to maintain safety for staff and customers. References on Request .Bar Staff
The Vic2019.01-2021.10(3 years)· Operational Management: Manage inventory, including ordering and stocking beverages as well as maintaining a clean and organized bar environment. · Customer Service: Provide excellent customer service and create a positive and enjoyable atmosphere for customers · Financial Management: Manage cash handling and point-of-sale · Other Duties Including: · Open and close the bar · Assist with marketing & promotional activities · Stay up to date with industry trends and regulationsAssistant Cook & Waitress
The Bank Bistro2019.06-2020.04(a year)· Provided excellent customer service and maintained a positive, friendly attitude to ensure a pleasant dining experience for customers · Greeting and seating guests · Demonstrated strong communication and interpersonal skills to effectively take orders, answer questions, and address customer needs · Accurately taking and relaying orders to the kitchen and having a thorough knowledge of the menu to offer suggestions · Adhering to all health and hygiene rulesKennel Worker
Netherlands Boarding Kennels Swinton2019.10-2020.02(5 months)· Animal Care: Feeding, bathing, grooming, exercising, handling. · Health & Safety: Monitoring health, observing behaviour, maintaining sanitation, implementing protocols. · Facility Maintenance: Cleaning and disinfecting kennels, managing laundry, organizing supplies. · Communication: Interacting with pet owners, providing updates, addressing client inquiries, working with veterinary staff. · Administrative: Record-keeping, appointment scheduling, inventory management. I am hardworking and willing to take on any additional training needed to do my role to the highest standard. I certify that the information provided in this resume is true and accurate to the best of my knowledge." "I hereby declare that the details furnished above are true and correct
Educational experience
Teesside University
BSc Animal Science and Welfare2021.09-2025.07(4 years)Covered different aspects of science regarding animals, learnt complex nutrition as well as environmental science regarding conservation and such, further information can be provided upon request.Barnsley College
Animal Care and Management City and Guilds level2019.09-2021.07(2 years)Learnt about nutrition of animals and humans as well as how the industry works for agriculture.Swinton Comprehensive school
English Language2014.09-2019.07(5 years)Basic high school education
Languages
Spanish
Normal
Chinese (Mandarin)
A little
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