Emma

B&M retail worker
Female22 y/oCustomer Service SpecialistLive in United KingdomNationality United Kingdom
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Work experience

  • B&M retail worker

    B&M Mexborough branch
    2025.10-Current(2 months)
    · Money Management: working at the tills, ensuring the correct amount is kept in the tills and safely dealing with the transactions. · Customer Service: ensuring customers are happy being in the store, helping where I can with guidance around the store, dealing with any issues that arise. · Health & Safety: handling large objects safely, making sure any broken supplies are quickly fixed and cleaned up to maintain safety for staff and customers. References on Request .
  • Bar Staff

    The Vic
    2019.01-2021.10(3 years)
    · Operational Management: Manage inventory, including ordering and stocking beverages as well as maintaining a clean and organized bar environment. · Customer Service: Provide excellent customer service and create a positive and enjoyable atmosphere for customers · Financial Management: Manage cash handling and point-of-sale · Other Duties Including: · Open and close the bar · Assist with marketing & promotional activities · Stay up to date with industry trends and regulations
  • Assistant Cook & Waitress

    The Bank Bistro
    2019.06-2020.04(a year)
    · Provided excellent customer service and maintained a positive, friendly attitude to ensure a pleasant dining experience for customers · Greeting and seating guests · Demonstrated strong communication and interpersonal skills to effectively take orders, answer questions, and address customer needs · Accurately taking and relaying orders to the kitchen and having a thorough knowledge of the menu to offer suggestions · Adhering to all health and hygiene rules
  • Kennel Worker

    Netherlands Boarding Kennels Swinton
    2019.10-2020.02(5 months)
    · Animal Care: Feeding, bathing, grooming, exercising, handling. · Health & Safety: Monitoring health, observing behaviour, maintaining sanitation, implementing protocols. · Facility Maintenance: Cleaning and disinfecting kennels, managing laundry, organizing supplies. · Communication: Interacting with pet owners, providing updates, addressing client inquiries, working with veterinary staff. · Administrative: Record-keeping, appointment scheduling, inventory management. I am hardworking and willing to take on any additional training needed to do my role to the highest standard. I certify that the information provided in this resume is true and accurate to the best of my knowledge." "I hereby declare that the details furnished above are true and correct

Educational experience

  • Teesside University

    BSc Animal Science and Welfare
    2021.09-2025.07(4 years)
    Covered different aspects of science regarding animals, learnt complex nutrition as well as environmental science regarding conservation and such, further information can be provided upon request.
  • Barnsley College

    Animal Care and Management City and Guilds level
    2019.09-2021.07(2 years)
    Learnt about nutrition of animals and humans as well as how the industry works for agriculture.
  • Swinton Comprehensive school

    English Language
    2014.09-2019.07(5 years)
    Basic high school education

Languages

Spanish
Normal
Chinese (Mandarin)
A little
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