elifnaz's Resume

elifnaz

FINANCE ASSISTANT

Female

26 y/o

Other finance/audit/tax positions

Live in Turkey

Nationality Turkey

Summary

Motivated and detail-oriented professional with experience in sales, marketing, logistics, and accounting. Skilled in customer service, financial operations, and international trade, with a strong ability to adapt quickly and exceed expectations. Proficient in managing financial documentation, tracking payments, and maintaining accurate records. Experienced in telesales and customer satisfaction follow-ups, ensuring high service standards. Educational background in Civil Aviation and Cabin Services, as well as German Language and Literature, complemented by strong technical skills in Excel, Word, and CRM. Fluent in English. Seeking a challenging role that utilizes my diverse skill set and experience.

Work experience

FINANCE ASSISTANT
BRB ST KİMYASAL SAN. VE TİC. A.
2023.07-Current
(2 years)
As a Financial Support Specialist, I am proficient in managing diverse responsibilities related to international trade and domestic financial operations. My role involves meticulous organization, documentation, and archiving of international and domestic trade files and invoices. I am adept at tracking and collecting payments, ensuring accuracy and compliance with financial regulations. Additionally, I am responsible for maintaining up-to-date stock lists and entering data into the system accurately.
TELE-SALES REPRESENTATIVE
waternet istanbul
2023.05-2023.06
(2 months)
Working as Telesales Specialist. My job is to make warm calls to potential client and make the appointment for sales team
CUSTOMER SERVICE
Lita Call Center - Golden Horn İstanbul
2022.10-2023.04
(7 months)
I was working with full-American customer database. My daily routine consists of contollling the customer network, telemarketing, after-service customer satisfaction follow-ups, keeping daily/weekly report.
SALES REPRESENTATIVE
dilko english
2021.07-2022.10
(a year)
Worked as a sales representative for a year and a half, utilizing effective sales techniques and building strong relationships with potential customers

Educational experience

fatih sultan mehmet
civil aviaton and cabin services
2019.09-2021.06
(2 years)
Had the education to become a flight attendant
istanbul university
German Language and lterature
2017.09-2019.06
(2 years)
Had German language class for 2 years after that i decided that i want someting else to study