Work experience

• head bartender

  Le Duplex night club / Paris

  2024.12-2025.06

  (7 months)

  bar manager
• floor and vip manager

  Lucifer Night club & 808 Night club

  2022.12-2024.12

  (2 years)

  ▪ As a Floor Manager and VIP Manager, I spearhead the acquisition and retention of high-value customers for gaming operators. ▪ My role involves crafting tailored promotions and delivering unparalleled direct customer care to enhance player loyalty. ▪ In today's competitive gaming industry, I recognize the critical role 'regulars' play in sustaining revenue and expanding business through referrals. ▪ I excel at identifying potential VIPs and developing high-value programs, collaborating closely with marketing to build enduring customer relationships and long-term value.
• general manager

  GPP Factory / mai

  2019.05-2024.11

  (6 years)

  ▪ I supervise international production and logistics, ensuring that operations are carried out efficiently and that our products reach our customers around the world in due time. ▪ My expertise lies in the creation of sporty designs and dynamic logos that embody the energy and spirit of our brand.
• operation and vip manager

  Alexa Beach Club / Pattaya

  2019.11-2022.01

  (2 years)

  ▪ Operation Managers are responsible for planning and coordinating operations in an organization with the purpose of improving productivity and efficiency. ▪ This includes supervision, budgeting, human resources, production, marketing, sales, and customer service. ▪ Tasks include developing budgets, maintaining inventories, implementing new technologies, reducing costs, and overseeing quality assurance programs.
• vip Manager

  Pop Plage / Annecy

  2019.05-2019.09

  (5 months)

  ▪ Manage overall operations for VIP Area and productivity, quality control and safety measures as established for VIP Are and set for the Operations Department. ▪ Ensure safe and efficient operations.
• f&b Manager

  Splash Beach Club / Phuket

  2018.11-2019.05

  (7 months)

  ▪ Responsible for the operations of a restaurant. ▪ Responsible for ensuring that all of the food and drinks are of the highest quality. ▪ Designing menus, handling customer complaints, creating policies, and complying with food and safety regulations. ▪ Preparing performance reports.
• General Manager

  On Top (Swissotel Division) / Phuket

  2017.07-2018.05

  (a year)

  ▪ Direct and manage business activities, develop strategies, allocate budgets, formulate policies, coordinate operations, monitor staff, manage costs, ensure good customer service, improve processes, engage vendors, hire and train staff, identify opportunities, and monitor finances.
• general Manager

  Blow VIP night club Club / Phuket

  2016.11-2017.01

  (3 months)

  ▪ Ensure efficient and effective operation of the nightclub, including budget allocation, policy formulation, business coordination, staff motivation, cost management, customer service, vendor engagement, staff training, business development, and financial monitoring.
• vip Manager

  Illuzion Night Club / Phuket

  2015.11-2016.11

  (a year)

  ▪ Responsible for acquiring and retaining high-value customers, overseeing promotions, delivering customer care, identifying VIPs, developing high-value programs, liaising with marketing, and building long-term customer value.
• general Manager

  Blow VIP night club Club / Phuket

  2013.10-2015.10

  (2 years)

  ▪ Ensure efficient operation, including budget management, policy formulation, business coordination, staff motivation, cost control, customer service, vendor engagement, staff training, business opportunities, and financial oversight.
• vip manager

  Crobar South beach / Miami

  2011.10-2013.09

  (2 years)

  ▪ Spearhead acquisition and retention of high-value customers, focus on tailored promotions and customer care, identify VIPs, develop high-value programs, collaborate with marketing, and ensure revenue and loyalty.
• vip manager

  Le Queen Club / Paris

  2010.10-2011.10

  (a year)

  Responsible for acquiring and retaining high-value customers for gaming operators. They oversee tailored promotions and deliver the highest level of direct customer care.
• bar and floor manager

  L'Etoile / Paris

  1997.10-2010.10

  (13 years)

  ▪ Started as a bartender, advanced to head bartender and then to floor manager. ▪ Supervised bar operations, ensured drink quality, optimized daily processes, focused on customer satisfaction, developed team management and process skills.

Educational experience

• Swiss Umef university

  Tourism and hospitality management

  1995.09-1997.09

  (2 years)

  hotel restaurant managing

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