
Duduzile Carol
Administration clerk
Female30 y/oEnglish TeacherLive in South AfricaNationality South Africa
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Work experience
Administration clerk
Ekurhuleni Public Empowerment Program (Tsakane main clinic)2024.11-2025.10(a year)Helping patients with their files and enquiries. Data capturing patient's information. Keeping files and information in order Answering phoneCustomer service representative
Webhelp2022.05-2023.07(a year)RESPONSIBILITIES Technical Specialist - Providing relevant information to ensure First call resolution. - Advice customers on which device to purchase when asked for recommendations. - Ensure quality standards are meet. - Escalating faults on billing that cannot be. Concluded on first call. - Learn company products and procedures. -Up selling.
Educational experience
N/A
N/A2014.05-2017.11(4 years)N/A
Languages
English
Native
Certificates
TELF
2024.04
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86****7994
dc**@**om
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