Boitshoko's Resume

Boitshoko

Online English Tutor (Remote)

Female

31 y/o

English Teacher/Foreign language teacher/Early childhood teacher/Early Childhood Education/Teacher

Live in South Africa

Nationality South Africa

Summary

I grew up in South Africa, where I developed a deep appreciation for the country's cultural diversity and the importance of education in creating opportunities. Growing up in a multicultural environment taught me to respect different perspectives, communicate effectively with people from various backgrounds, and adapt to new situations with an open mind. I hold a Bachelor of Arts in Government Administration and Management from the University of South Africa (UNISA), majoring in Public Management and Development Studies. I also hold a National Certificate (N5) in Early Childhood Development and a 120-hour TEFL certificate. My education has given me a strong foundation in public administration, communication, organisation, and teaching. Professionally, I have worked as an Early Childhood Teacher, an Administrative Clerk, a Customer Service Representative, and an Education Assistant. These roles helped me develop strong organisational, communication, and problem-solving skills while working with children, parents, colleagues, and members of the public. For the past nine months, I have also been teaching English online to European learners through an international education company. This experience has strengthened my online teaching skills, my confidence in working with learners from different cultures, and my ability to create engaging, learner-centred lessons while maintaining professionalism and confidentiality. Outside of work, I enjoy reading, learning about different cultures, and staying active through sport. I also enjoy continuous learning and have been studying basic Chinese because I believe understanding another language and culture helps build stronger connections with people. In my free time, I like exploring new teaching methods and finding creative ways to make learning enjoyable and meaningful. I am a patient, dependable, and enthusiastic person who enjoys helping others grow. I believe education has the power to change lives, and I am excited about the opportunity to contribute to students' success while continuing to learn and grow as an educator in an international environment.SSSSS

Work experience

Online English Tutor (Remote)
International Education Company
2025.11-2026.05
(7 months)
•Deliver high-quality one-on-one English language instruction to European South Africa learners through an international online education platform. •Design and adapt personalised lesson plans to suit learners' individual goals, proficiency levels, and learning styles. •Teach grammar, pronunciation, vocabulary, reading comprehension, conversational English, and business communication. •Create engaging virtual learning environments that encourage learner confidence, participation, and measurable progress. •Assess learner performance and provide detailed feedback to support continuous improvement. •Build positive relationships with learners from diverse cultural and linguistic backgrounds while maintaining a high level of professionalism. •Consistently maintain confidentiality and adhere to strict contractual and data protection requirements.
Early Childhood Teacher
Step Ahead EduCare
2023.08-2025.09
(2 years)
•Planned and implemented developmentally appropriate learning programmes that promoted children's cognitive, emotional, language, physical, and social development. •Created safe, inclusive, and stimulating classroom environments that encouraged curiosity, creativity, and independent learning. •Monitored learner development against age-appropriate milestones and maintained accurate developmental records. •Worked collaboratively with parents and caregivers to support children's learning and wellbeing through regular communication and progress discussions. •Assisted with curriculum planning, classroom organisation, and preparation of educational resources. •Promoted positive behaviour management strategies while fostering respectful and supportive classroom relationships. •Contributed to maintaining compliance with ECD standards, health and safety procedures, and organisational policies.
Administrative Clerk
Kgatelopele
2021.11-2023.05
(2 years)
•Coordinated learner admissions, enrolment, attendance, and withdrawal processes while maintaining complete and accurate administrative records. •Managed confidential learner, parent, staff, and financial information in compliance with organisational and regulatory requirements. •Prepared invoices, payment records, correspondence, reports, and administrative documentation to support daily operations. •Assisted management with compliance activities, inspections, audits, and Department of Social Development reporting requirements. •Maintained electronic and manual filing systems to ensure efficient document retrieval and information management. •Coordinated office schedules, procurement of educational and office resources, and general administrative support. •Served as the first point of contact for parents, visitors, and stakeholders, ensuring professional and responsive communication.
Customer Service Representative
iContact BPO
2021.05-2021.10
(6 months)
•Delivered professional customer service through inbound and outbound communication while consistently meeting service quality standards. •Resolved customer enquiries efficiently by identifying solutions and escalating complex issues where necessary. •Maintained accurate customer records and updated electronic systems with attention to detail. •Explained products, services, and procedures clearly, contributing to customer satisfaction and retention. •Worked effectively in a target-driven environment while maintaining high levels of professionalism and communication.
Education Assistant
Randfontein
2020.11-2021.04
(6 months)
•Assisted teachers with lesson preparation, classroom organisation, and learner South Africa support across daily educational activities. •Provided individual and small-group academic support to learners, improving participation and classroom engagement. •Supported literacy development through reading activities, homework assistance, and classroom reinforcement. •Assisted with administrative tasks, learner supervision, school programmes, and

Educational experience

University of South Africa
Government Administration and Management
2020.06-2025.07
(5 years)
Bachelor of Arts in Government Administration and Management, majoring in Public Management and Development Studies. The programme provided a strong foundation in public administration, organisational management, policy implementation, governance, research, communication, and administrative practices. Developed skills in programme coordination, stakeholder engagement, report writing, problem-solving, and office administration.